Agile is not the absence of ITIL!

January 12, 2015 / G C Network / Comments Off on Agile is not the absence of ITIL!

Strategies And Technologies for Cloud Computing Interoperability (SATCCI)

By G C Network | March 4, 2009

As I alluded to in an earlier post, a major cloud computing interoperability event will be held in conjunction with the Object Management Group (OMG) March Technical Meeting on March…

Government Cloud Computing E-zine Launched

By G C Network | March 3, 2009

Today marks the launch of a new electronic magazine dedicated to addressing cloud computing within the government space. Over the last year during my personal exploration of this marketspace, I’ve…

NCOIC Plenary: Cloud Computing Working Group

By G C Network | March 2, 2009

Last week, I had the pleasure of participating in the NCOIC Cloud Computing Working Group. Led by Cisco Systems Distinguished Engineer, Mr. Krishna Sankar of Cisco Systems, the meeting purpose…

2nd Government Cloud Computing Survey – A Sneak Peek

By G C Network | February 25, 2009

This month, we’re in the middle of collecting data for our 2nd Government Cloud Computing Survey. to peek your curiosity (an to entice your participation) here is a sneak peek…

Government could save billions with cloud computing

By G C Network | February 23, 2009

In a recent study, published by MeriTalk, Red Hat and DLT Solutions, the Federal government could save $6.6 billion by using cloud computing or software-as-a-service. “Looking at 30 federal agencies,…

Cloud Games at FOSE 2009

By G C Network | February 19, 2009

ONLINE REGISTRATION NOW AVAILABLE Booz Allen Hamilton is launching its Cloud Computing Wargame (CCW)T at FOSE March 10-12, 2009 in Washington, DC. The CCW is designed to simulate the major…

IBM and Amazon

By G C Network | February 16, 2009

According to the Amazon Web Services (AWS) site, you can now use DB2, Informix, WebSphere sMash, WebSphere Portal Server or Lotus Web Content Management on Amazon’s EC2 cloud. “This relationship…

A Berkeley View of Cloud Computing

By G C Network | February 13, 2009

Yesterday, Berkeley released their View of Cloud Computing with a view that cloud computing provides an elasticity of resources, without paying a premium for large scale, that is unprecedented in…

Cloud Economic Models

By G C Network | February 11, 2009

One of the most important drivers of cloud computing in the Federal space is its perceived “compelling” economic value. Some initial insight on the economic argument is now available on…

Cloud Computing In Government: From Google Apps To Nuclear Warfare

By G C Network | February 10, 2009

Today, I want to thank John Foley of InformationWeek for an enjoyable interview and his excellent post, Cloud Computing In Government: From Google Apps To Nuclear Warfare. Our discussion covered…


 by
Jodi Kohut
ITIL (formerlyknown as the Information Technology Infrastructure Library) has been the best management practices framework of choice for world class IT Operations organizations.  The 5 stage framework: Service Strategy, Design, Transition, Operation, and Continual Service improvement allows for structured processes that support Enterprise Architecture, Service Delivery, and Security initiatives.  Structured and controlled planning and change are the bywords here.

 

A major driver of the cloud is efficiency and a betterallocation of technical resources. As a result, executives are considering more use of Agile or DevOps frameworks to speed up the delivery of valuable services to end-users. I’ve heard more than one of my colleagues speculate that this shift signals a move away from ITIL.  After careful consideration, I suggest there are three reasons why a “both and” approach will provide more benefit to the organization:


1.) Agile improves the delivery time of an ITIL- inspired service.  Using mature service strategy and design processes of ITIL, Agile teams can validate the architectural and SLA requirements prior to developing and releasing a product or change. 

2.) Continuous delivery means less risky changes for Service Transition.  Agile allows for the riskiest changes to take place first, and within a controlled development environment. Operations personnel are working more closely with Agile teams up front during service design and can have their needs considered during development. In short, continuous integration promotes (forces?) collaboration.

3.) Security operations are improved. The collaboration that using Agile within the bounds of ITIL necessitates enables security considerations to be embedded into the Service Strategy and Design processes.  Agile teams can deliver based on security aware requirements, rather than security teams having to secure an already developed service.

Contemporary cloud services provide the ideal place for Agile and ITIL to meet. First, teams can quickly provision cost-effective pre-production environments where building a continuous integration pipeline is possible.  Second, this cloud based pre-production environment provides a collaboration space for development and operations teams to work together to transition a service to the Operations team, already tested and secured. 

Organizations that find a way to integrate Agile and ITIL will likely see a realization of improved collaboration, resulting in less time to release secure and compliant services to end-users.

(This post was written as part of the Dell Insight Partners program, which provides news and analysis about the evolving world of tech. To learn more about tech news and analysis visit Tech Page One. Dell sponsored this article, but the opinions are our own and don’t necessarily represent Dell’s positions or strategies.)

Bookmark and Share

Cloud Musings

( Thank you. If you enjoyed this article, get free updates by email or RSS – © Copyright Kevin L. Jackson 2012)

Follow me at https://Twitter.com/Kevin_Jackson
Posted in

G C Network

Cloud Computing

Cybersecurity