American Airlines Adopts Public Cloud Computing

June 30, 2017 / G C Network / Comments Off on American Airlines Adopts Public Cloud Computing

The Endpoint Imperative: In a Software World, Hardware Does Matter

By G C Network | January 9, 2018

Hardware matters. From productivity to security to innovation, make sure your machines can keep up. Intel’s Sarah Wieskus joins The End Point Imperative: A Podcast series from Intel to discuss…

IT Transformation with Watson

By G C Network | January 5, 2018

Credit: Shutterstock by Kevin Jackson & Dez Blanchfield   IBM recently launched an exciting new project in the form of a podcast series produced and hosted Dez Blanchfield, appropriately titled the…

The Endpoint Imperative: A Form Factor Renaissance

By G C Network | December 22, 2017

Workplace expectations are changing, and along with them, the devices we use to do our jobs. In this episode of “The End Point Imperative”, Intel’s Sarah Wieskus tells us about…

Cloud Storage 2.0 Set To Dominate Market

By G C Network | December 19, 2017

The enterprise data storage marketplace is poised to become a battlefield. No longer the quiet backwater of cloud computing services, the focus of this global transition is now going from…

Top “Cloud Musings” Posts For 2017

By G C Network | December 17, 2017

    ( This content is being syndicated through multiple channels. The opinions expressed are solely those of the author and do not represent the views of GovCloud Network, GovCloud…

The Endpoint Imperative: ID’ing and Overcoming the Stumbling Blocks to Digital Transformation

By G C Network | December 6, 2017

Digital Transformation is the No 1 priority for organizations large and small. It’s imperative that IT remove any obstacles to digital transformation success – including outdated PCs and mobile devices.…

Industry Verticals Tackle Unstructured Data

By G C Network | December 1, 2017

  Organizations around the world are struggling to cope with the current data explosion. A vital characteristic of this data is that it is unstructured and represents things like email,…

The Endpoint Imperative: The Perimeter is Dead; Long Live the Perimeter!

By G C Network | November 27, 2017

Cloud, mobility and the Internet of Things have obliterated the traditional perimeter that protected organizations. The result: Higher productivity, but bigger challenges for security, data protection, and mobile device management.…

The Data Storage Explosion

By G C Network | November 25, 2017

Cloud computing innovation will power enterprise transformation in 2018.  Cloud growth is also driving a rapid rise in the storage market, exacerbating the enterprise challenge around storage cost and complexity.…

Digital Transformation Drives Mainframe’s Future

By G C Network | November 15, 2017

  Digital Transformation is amplifying mainframe as mission critical to business growth more than ever before. With 70% of the world’s corporate data and over half of the world’s enterprise…

Did you know that the reservations systems of the biggest carriers mostly run on a specialized IBM operating system known as Transaction Processing Facility (TPF). Designed by IBM in the 1960’s it was designed to process a large numbers of transactions quickly. Although IBM is still updating the code, the last major rewrite was about ten years ago. With all the major technologies changes since then, it’s clear that IBM has already accomplished a herculean task by keeping an application viable for over 50 years!

Just like Americas aging physical infrastructure, the airlines are suffering from years of minimal investment in their information technology. This critical failure has been highlighted by a number of newsworthy incidents including:

 

·         Delta, April 4, 2017 – Following storms that affected its Atlanta hub, Delta’s crew-scheduling systems failed, causing days of operational issues for the airline. Buzzfeed reports that flight staff were left stranded and unable to log in to internal systems. There were reportedly hours-long wait times on the crew-scheduling phone system.

 

·         United, April 3, 2017 – A problem with a system used by pilots for data reporting and takeoff planning forced United to ground all flights departing from George Bush Intercontinental Airport in Houston for two hours. This is the third time that this system has been blamed for causing operational problems at United. Around 150 flights operated by United or its regionally flying partners out of IAH were delayed on the day, and about 30 were canceled, according to flightaware.com.

 

·         ExpressJet, March 20, 2017 – A system-wide outage at ExpressJet delayed flights it operates as Delta, United, and American Airlines for hours. The FAA issued a ground-stop at the airline’s request, preventing its planes from taking off. On the day, it had 423 delays and 64 cancellations, about a third of its scheduled operations, according to flightaware.com.

 

·         JetBlue, Feb. 23, 2017 – An outage at JetBlue forced the airline to check in passengers manually in Ft. Lauderdale and Nassau. Passengers were unable to use mobile boarding passes and check-in kiosks

 

While these incidents can be scary, American Airlines has recently taken a major step towards avoiding such events by migrating a portion of its critical applications to the cloud. In a recent announcement the carrier said that it will be moving it’s its customer-facing mobile app and their global network of check-in kiosks to the IBM Cloud. In addition, other workloads and tools, such as the company’s Cargo customer website, will also be moved to there. In a parallel effort, all of these applications will be rewritten so that they can leverage the IBM Cloud Platform as a Service (PaaS). This will be done using a micro-services architecture, design thinking, agile methodology, DevOps, and lean development.

 

“In selecting the right cloud partner for American, we wanted to ensure the provider would be a champion of Cloud Foundry and open-source technologies so we don’t get locked down by proprietary solutions” said Daniel Henry, American’s Vice President Customer Technology and Enterprise Architecture. “We also wanted a partner that would offer us the agility to innovate at the organizational and process levels and have deep industry expertise with security at its core. We feel confident that IBM is the right long-term partner to not only provide the public cloud platform, but also enable our delivery transformation.”

 

This latest announcement demonstrates why cloud computing is the future of just about every industry.  The cost savings, operational improvements, data security and business agility delivered by cloud based According to Patrick Grubbs, IBM’s vice president of travel and transportation, American Airlines will also be able to reduce cost by leveraging an inherent cloud computing ability of matching compute resources to the variable requirements that come from seasonal peaks.

 

This move by American Airline is sure to spur others towards a quicker adoption of cloud computing.  I look forward to the stampede.

( This content is being syndicated through multiple channels. The opinions expressed are solely those of the author and do not represent the views of GovCloud Network, GovCloud Network Partners or any other corporation or organization.)

 

Cloud Musings

( Thank you. If you enjoyed this article, get free updates by email or RSS – © Copyright Kevin L. Jackson 2017)

Follow me at https://Twitter.com/Kevin_Jackson
Posted in

G C Network

Cloud Computing

Cybersecurity