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Artificial Intelligence and the Project Manager

Yahoo-Microsoft Merger Proxy Fight – May 14, 2008

By G C Network | May 18, 2008

As I alluded to last week, “It’s not over ’till it’s over” Carl Ichan Looking to Start Yahoo Proxy Fight Money – The Microsoft-Yahoo Merger may not be over. Billionaire investor Carl C. Icahn is considering the prospect of starting a proxy fight to gain several seats on Yahoo’s board in hopes of restarting negotiations…

Now in the ring Sun/Amazon! – May 04, 2008

By G C Network | May 18, 2008

The Sun/Amazon cloud may be announced soon. Sun CEO Jonathan Schwartz delivered a short keynote at Startup Camp in San Francisco, an adjunct event to the JavaOne Conference. According to Om Malik at “buzzya“, he let on to some interesting cloud computing news coming out later this week. Important Article on Cloud Computing and Jeff…

Microsoft gives up on Yahoo? – May 04, 2008

By G C Network | May 18, 2008

“Cloud computing is far more than a concept. With Broadband Internet connections now all-but-ubiquitous and microcomputers and locally-run software now so trouble-prone, Cloud Computing’s time has come.” This is a quote from Steve Stroh’s newly started blog on cloud computing. Steve has been writing about about Broadband Wireless Internet Access systems and technology since beginning…

IBM, Google and the Blue Business Platform – May 01, 2008

By G C Network | May 18, 2008

Today was good !! This morning. there was a main session built around “CIO 2.0”. The basic premise was that CIOs have now earned a seat at the business management table. With that privilege, they now need to have something worthwhile to say. In accordance with the session’s title then, CIOs are now at a…

The coming cloud – April 30, 2008

By G C Network | May 18, 2008

I attended the IBM Public Sector briefing this morning. The IBM executives were clearly basking in a financial performance glow. After ending 2007 with increases in revenue, profit and earnings per share, IBM also turned in an impressive 1Q’08. This being a partner conference, a big highlight was the fact that 36% of IBM’s revenue…

Google, Cloud Computing, and the US Intelligence Community – April 29, 2008

By G C Network | May 18, 2008

Just arrived in Los Angeles for the IBM Business Partner Leadership Conference. IBM is billing this as a “new” conference, but I have my doubts. I am, however, very interested in hearing many of the speakers, particularly Eric Schmidt, Chairman and CEO of Google. His presentation on “The Future of the Web, Cloud Computing and…

Location Based Services – April 25, 2008

By G C Network | May 18, 2008

INmobile.org is a exclusive community for executives in wireless industry. As a member, I have the opportunity to participate in a number of interesting discussions about mobile and wireless technology. Here’s a summary of the points made in a recent discussion about location based services. Thanks goes to Adam Zawel for this excellent summary. CARRIER’S…

IBM Business Partner Leadership Conference – April 23, 2008

By G C Network | May 18, 2008

I just completed registration for the IBM Business Partner Leadership Conference. This is a new invitation-only conference being held this year in Los Angeles from Wednesday, April 30th through Friday, May 2nd. I’m looking forward to renewing my IBM contacts “in person” versus the “virtual” meetings that have become such a fixture of today’s business…

Telephone & Web = WOW !! – April 21, 2008

By G C Network | May 18, 2008

The power of the Internet and the web lies in its ability to provide access to information. The mobile web takes this one step further with its ability to provide information relevant to a specific location. Although the promise of this marriage is mind boggling, computer and smart-phone keyboards have slowed the adoption and widespread…

The Power of Family Oral History – April 19, 2008

By G C Network | May 18, 2008

Although I just started this yesterday, I’ve decided to backdate this entry to last Saturday, April 12, 2008. That’s when my family had it’s 3rd Annual Black History Party. The main reason I’m doing this is because of the life lesson that experience taught me. That lesson was the power of family oral history. For…

Organizations use teams to create wealth, market share, customer service, competitive advantage, and organizational success. Effective teams accomplish their assigned end goals by engaging in collaboration as a joint learning activity. Enhanced effectiveness is why collaborative tools are so critical to the project manager, and 7 out of 10 IT professionals see collaboration as essential to their organization.

For an information worker operating within a modern team environment, finding information is relatively easy. Any team member can “google” to find just about anything.  High-performance teams, however, know how to work together to brainstorm and collaborate on discovering the right questions. That concept frames the future of collaboration and the project manager’s role. The most effective project managers use artificial intelligence (AI) to apply computational approaches to the collaborative social experience. In laymen’s terms that means using AI to discover the right questions. Research has shown this approach as a more robust method of helping humans solve increasingly complex business problems.

As AI and collaboration technologies enhance and spread intelligence equally to any worker, machine learning technologies provide just-in-time custom learning based on team needs and the organizational goals. Collaboration technology should, therefore, also help ease the challenge of connecting physically remote teams to each other. This critical function allows more interaction, more collective learning, more collaboration, and more team success. By embracing this new remote collaboration paradigm, project managers can:
  • Identify and engage critical talent independent of their location. This capability improves the manager’s ability to bring complementary skills into a collaborative environment with the broader team;  
  • Encourage and build healthy relationships with remote team members. Strong relationshipsare the heart of effective collaboration and leadership;
  • Present and communicate a guiding vision to the team. Providing clarity of purpose enhances collaboration;
  • Work with local and remote team members to jointly prepare a clear mission objective and define group rules of engagement;
  • Connect the project with higher level organizational objectives;
  • Create an atmosphere of safety, trust, and respect that, in turn, encourages multiple perspectives, diverse viewpoints, and creativity;
  • Make everyone’s ideas and suggestions visible and tangible by building prototypes, or drawing diagrams;
  • Provide an easy-to-use infrastructure that enables learning, communication, andcollaboration;
  • Remove barriers to high performance by nurturing individual brilliance;
  • Coach for improved teamwork, emotional intelligence, and navigating difficult conversations;
  • Jointly celebrate joint accomplishments; and
  • Capture best practices and things that should be avoided.


These are all reasons why Cisco launched Webex Teams. This collaborative platform uses machine learning to present an intelligent and human-like conversational interface for any application or device. With this capability, project managers can eliminate the friction usually associated with remote team member communications. The solution has also embedded Webex Assistant, an AI-enabled service for managing directory and scheduling information and designed to assist, participate, and take action that supports the project manager. Webex Assistant leverages the powerful Webex graph to access better information faster. In doing so, it essentially injects artificial intelligence into every team interaction.





This post is brought to you by Cisco and IDG. The views and opinions expressed herein are those of the author and do not necessarily represent the views and opinions of Cisco. 

Cloud Musings

( Thank you. If you enjoyed this article, get free updates by email or RSS – © Copyright Kevin L. Jackson 2016-2018)

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