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Building A Collaborative Team

Transformation Network

By pwsadmin | May 15, 2021

The Achilles heel of every transformative business model is their reliance on ever increasing amounts of data that need to be transported quickly across wide area networks and processed at edge computing end points. To meet this expected demand, the global telecommunications industry is rapidly moving toward a future in which networks must have the…

Essential Characteristics of Cloud Computing as Digital Transformation

By pwsadmin | May 15, 2021

Hybrid IT blends traditional datacenters, managed service providers, and cloud service providers to deliver the necessary mix of information technology services. This IT consumption model enables a composable infrastructure which describes a framework whose physical compute, storage, and network fabric resources are treated as services. Resources are logically pooled so that administrators no longer need…

Transformation Innovation

By pwsadmin | May 15, 2021

4 Factors Driving Digital Transformation ROI The critical assessment factors for cloud ROI risk probability are the following:      Infrastructure utilization Speed of migration to cloud Ability to scale business/mission processes Quality delivered by the new cloud-based process  These four factors directly drive digital transformation ROI because they affect revenue, cost, and the time required to…

Transformation Frameworks

By pwsadmin | May 15, 2021

Digital transformation necessitates changes in an organization’s operational processes. According to Harvard, a focus on operations can lead to business process optimization and entirely new revenue streams. Three common routes for this are the following:      Robotic process automation (RPA) which uses artificial intelligence to automate routine activities      Remote worker enablement that uses workspace virtualization and…

Transformation Infrastructure

By pwsadmin | September 26, 2020

Hybrid IT enables a composable infrastructure which describes a framework whose physical compute, storage, and network fabric resources are treated as services. Resources are logically pooled so that administrators need to physically configure hardware to support a specific software application, which describes the function of a composable architecture. This type of transformative infrastructure is foundational…

Essential Characteristics of Cloud Computing as Digital Transformation

By pwsadmin | September 25, 2020

A survey of 2,000 executives conducted by Cognizant in 2016 identified the top five ways digital transformations generate value:      Accelerating speed to market      Strengthening competitive positioning      Boosting revenue growth      Raising employee productivity      Expanding the ability to acquire, engage, and retain customers   Digital transformation is also a cultural change. Cloud Computing as Digital Transformation Since cloud…

Embrace Transformation

By pwsadmin | September 22, 2020

From a business perspective, differentiating business processes and quality customer service are central to overall success. Business leaders must therefore clearly identify and measure how information technology contributes to the value of every key business process. They must also know how to most cost effectively use IT when the task is merely the management of…

Computer Vision Advances Zero-Defect Manufacturing

By pwsadmin | July 25, 2020

by Kevin L. Jackson Electronics manufacturers operate in a challenging environment. It’s hard enough to keep up with the ever-accelerating rate of change in the industry. Now customers want increasingly specialized product variations in less time and of higher quality. Meeting this demand for increased product variation can seriously impact the bottom line. Such variability increases…

Real-Time Analytics Power the Roadway of the Future

By pwsadmin | July 25, 2020

By Kevin L. Jackson The complexities of citywide traffic are pushing the limits of existing transportation management systems. Outdated infrastructure is based on proprietary, single-purpose subsystems, making it costly to acquire, operate, and maintain. And current roadways are simply not prepared for the future of autonomous vehicles. Enter the SPaT Challenge, an initiative encouraging cities and…

Thriving on the Edge: Developing CSP Edge Computing Strategy

By pwsadmin | March 6, 2020

Communications Service Providers (CSPs) are facing significant business model challenges. Referred to generally as edge computing, the possibilities introduced by the blending of 5G networks and distributed cloud computing technologies are redefining how CSPs operate, partner, and drive revenue. A new Ericsson Digital whitepaper entitled, “Edge computing and deployment strategies for communication service providers,” addresses these challenges…

Recently, Harvard Business Review cited some insightful research into team behavior at 15 multinational companies. It found that although these teams tended to be large, virtual, diverse, and composed of highly educated specialists, those same four characteristics made it hard for teams to accomplish their goals. It also showed that complex team members were less likely—absent other influences—to share knowledge freely, learn from one another, shift workloads to break up bottlenecks, or help one another to complete jobs on time or share resources. In other words, to collaborate. The study also looked at teams that exhibited high levels of collaborative behavior. The difference turned out to be in the quality of team leadership.

The eight factors that led to such leadership success were:
  1. Making highly visible investments in facilities that demonstrate their commitment to collaboration.
  2. Demonstrating leadership that models collaborative behavior.
  3. Mentoring and coaching, especially informally, in ways that help people build networks across corporate boundaries.
  4. Ensuring that collaboration skills have been taught to the team.
  5. Building and supporting a strong sense of community.
  6. Assigning team leaders that are both task– and relationship-oriented.
  7. Building on heritage relationships by putting at least a few people who know one another on the team.
  8. Sharply defining team roles and individually assigned tasks.  

This observation means project managers must set an environment that nurtures the exploration of open-ended thought and interactive collaboration. To accomplish this, team interactions cannot be just a series of point-in-time activities. The traditional team meeting must be replaced with continuous interaction and relationship building. To directly address this need, Cisco created the Emerge Engineering Team and TeamTV.


The Emerge Team works to create innovative technology that accelerates the future of work. Since collaboration will be so essential to success, they created TeamTV as a means of exploring the future of collaboration. This next-generation enterprise video collaborative platform integrates with and leverages the WebEx Teams digital collaboration suite. By creating a visually immersive and continuously interactive environment, they’ve discovered the immense value of having a space to interact daily with global teammates as if they were all in one office.
In addition to having a webcam filming the participants, TeamTV provides other useful collaboration tools including:
  • The “team mode” version of TeamTV with all members on-screen;
  • A “popcorn mode” where all members can watch an event or something communally across distances;
  • TeamTV channel ticker, where team-relevant information is available across the bottom of the screen; and
  • A virtual assistant bot with facial recognition technology capable of recognizing team members and serving up relevant email and instant messages. 

Building collaboration across an enterprise is not a quick job. It requires a combination of long-term relationship building and trust, a culture where senior leaders openly exhibit cooperation and make smart near-term decisions on team formation. Legacy practices that may work well with simple, co-located teams are likely to fail when teams grow more complex. Although most factors that impede collaboration today have always been there, the modern teams that are needed to solve global business challenges require much more diversity, long-distance cooperation, and remote expertise. Project managers would, therefore, do well to update their approach to today’s business challenges by addressing the eight factors listed above.  



Read more in the series:

Welcome the New Project Manager!



This post is brought to you by Cisco and IDG. The views and opinions expressed herein are those of the author and do not necessarily represent the views and opinions of Cisco. 

Cloud Musings

( Thank you. If you enjoyed this article, get free updates by email or RSS – © Copyright Kevin L. Jackson 2016-2018)

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