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Building A Collaborative Team

SourceConnecte! Marketplace With A Mission

By pwsadmin | March 6, 2020

Earlier this year, GC GlobalNet launched a new breed of B2B e-commerce sites. Curated by Kevin L. Jackson, SourceConnecte (with an “e”) went live with three strategic goals in mind: Efficiently leverage modern social media technologies to facilitate value-based interactions between enterprise buyers and vetted suppliers; Establish a protected interactive environment capable of supporting high-value B2B e-commerce negotiations…

Potential vs. Reality: Is Edge Computing Real?

By pwsadmin | January 19, 2020

Edge computing provides compute, storage, and networking resources close to devices generating traffic. Its benefits are based on an ability to provide new services capable of meeting stringent operational requirements by minimizing both data latency and the need for bandwidth. Based on Google trend data, searches for the term has also grown substantially over the…

Enabling Digital Transformation

By pwsadmin | December 22, 2019

Digital transformation integrates technology into all areas of an organization’s business or mission. Its fundamental purpose is to create and deliver innovative and industry-changing products and services to a global customer base. This outcome requires the seamless two-way flow of data and information between internal business processes and external processes that interact with customers, business…

The ThinkShield Story Part 1: The Challenge

By G C Network | October 24, 2019

The cybersecurity challenge seems to be growing daily. Threats are becoming more sophisticated, and attacks are becoming more destructive while the corporate world’s response seems to resemble a deer in headlights. Recent examples of this dangerous state of affairs include[1]: A data breach of a US Customs and Border Protection surveillance contractor that led to…

CIO dream team: Who’s in and why?

By G C Network | October 12, 2019

Today’s CIO navigates the twin challenges of enabling new business models and managing rapid technological change. Cloud computing strategies are now table stakes. CIOs must make complex decisions about using public and private clouds, on-premises enterprise systems, Internet of Things, edge computing, and many other user experience outlets. Cloud-enabled digital transformation can’t happen without the…

Digital Transformation and the Mainframe

By G C Network | September 1, 2019

Digital transformation infuses digital technology into all areas of an organization’s business or mission. Its fundamental purpose is to create and deliver innovative and industry-changing digital products and services to a global customer base. By doing this, an enterprise gains an ability to quickly act and react to changing data, operational conditions and competitive strategies…

Composable Architecture Q&A. Are you ready?

By G C Network | August 26, 2019

Q: Is it time for my company to jump on the composable architecture bandwagon? A: Composable architectures are quickly becoming essential to the modern enterprise. Citing a recent Forrester study: the adoption of composable infrastructure as an element of a hybrid IT strategy results in faster, more flexible, and more efficient ecosystems that enable companies…

GC Global Net

Increase Productivity by Reducing Technology Distraction: Lessons from Forrester Research

By G C Network | August 8, 2019

Workplace productivity is hurt every day by the very technology developed and purchased to improve it. Forrester announced this surprising conclusion in their latest “How To Wake Up From The Nightmare Of Workplace Technology Distraction” study. The Forrester Analytics Global Business Technographics® Workforce Benchmark Recontact Survey included 6,508 respondents in Australia, Canada, China, France, Germany, the…

Unveiling the end-to-end capabilities for the networked society

By G C Network | June 10, 2019

An Interview with Henrik Basilier  By Kevin L. Jackson The telecom industry is rapidly moving towards a future in which networks must have the capabilities of delivering services with the agility, flexibility and scalability only made possible by full programmability. More than software defined networks (SDN), these capabilities will deliver software defined service domains that…

AT&T Finance Solutions GM on Shrimping, Software, and CX

By G C Network | June 10, 2019

Helping clients address the trends and challenges presented by the Financial Services industry is the main focus for René Dufrene in his role as General Manager of Finance Solutions at AT&T Business. His global responsibility includes Retail Banking, Insurance, Payment, and Wealth Management solutions. His background, the impact of digital transformation, the role of 5G,…

Recently, Harvard Business Review cited some insightful research into team behavior at 15 multinational companies. It found that although these teams tended to be large, virtual, diverse, and composed of highly educated specialists, those same four characteristics made it hard for teams to accomplish their goals. It also showed that complex team members were less likely—absent other influences—to share knowledge freely, learn from one another, shift workloads to break up bottlenecks, or help one another to complete jobs on time or share resources. In other words, to collaborate. The study also looked at teams that exhibited high levels of collaborative behavior. The difference turned out to be in the quality of team leadership.

The eight factors that led to such leadership success were:
  1. Making highly visible investments in facilities that demonstrate their commitment to collaboration.
  2. Demonstrating leadership that models collaborative behavior.
  3. Mentoring and coaching, especially informally, in ways that help people build networks across corporate boundaries.
  4. Ensuring that collaboration skills have been taught to the team.
  5. Building and supporting a strong sense of community.
  6. Assigning team leaders that are both task– and relationship-oriented.
  7. Building on heritage relationships by putting at least a few people who know one another on the team.
  8. Sharply defining team roles and individually assigned tasks.  

This observation means project managers must set an environment that nurtures the exploration of open-ended thought and interactive collaboration. To accomplish this, team interactions cannot be just a series of point-in-time activities. The traditional team meeting must be replaced with continuous interaction and relationship building. To directly address this need, Cisco created the Emerge Engineering Team and TeamTV.


The Emerge Team works to create innovative technology that accelerates the future of work. Since collaboration will be so essential to success, they created TeamTV as a means of exploring the future of collaboration. This next-generation enterprise video collaborative platform integrates with and leverages the WebEx Teams digital collaboration suite. By creating a visually immersive and continuously interactive environment, they’ve discovered the immense value of having a space to interact daily with global teammates as if they were all in one office.
In addition to having a webcam filming the participants, TeamTV provides other useful collaboration tools including:
  • The “team mode” version of TeamTV with all members on-screen;
  • A “popcorn mode” where all members can watch an event or something communally across distances;
  • TeamTV channel ticker, where team-relevant information is available across the bottom of the screen; and
  • A virtual assistant bot with facial recognition technology capable of recognizing team members and serving up relevant email and instant messages. 

Building collaboration across an enterprise is not a quick job. It requires a combination of long-term relationship building and trust, a culture where senior leaders openly exhibit cooperation and make smart near-term decisions on team formation. Legacy practices that may work well with simple, co-located teams are likely to fail when teams grow more complex. Although most factors that impede collaboration today have always been there, the modern teams that are needed to solve global business challenges require much more diversity, long-distance cooperation, and remote expertise. Project managers would, therefore, do well to update their approach to today’s business challenges by addressing the eight factors listed above.  



Read more in the series:

Welcome the New Project Manager!



This post is brought to you by Cisco and IDG. The views and opinions expressed herein are those of the author and do not necessarily represent the views and opinions of Cisco. 

Cloud Musings

( Thank you. If you enjoyed this article, get free updates by email or RSS – © Copyright Kevin L. Jackson 2016-2018)

Follow me at https://Twitter.com/Kevin_Jackson
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