fbpx Skip to content

Cloud migration best practice Part 4: Executing the migration

Transformation Network

By pwsadmin | May 15, 2021

The Achilles heel of every transformative business model is their reliance on ever increasing amounts of data that need to be transported quickly across wide area networks and processed at edge computing end points. To meet this expected demand, the global telecommunications industry is rapidly moving toward a future in which networks must have the…

Essential Characteristics of Cloud Computing as Digital Transformation

By pwsadmin | May 15, 2021

Hybrid IT blends traditional datacenters, managed service providers, and cloud service providers to deliver the necessary mix of information technology services. This IT consumption model enables a composable infrastructure which describes a framework whose physical compute, storage, and network fabric resources are treated as services. Resources are logically pooled so that administrators no longer need…

Transformation Innovation

By pwsadmin | May 15, 2021

4 Factors Driving Digital Transformation ROI The critical assessment factors for cloud ROI risk probability are the following:      Infrastructure utilization Speed of migration to cloud Ability to scale business/mission processes Quality delivered by the new cloud-based process  These four factors directly drive digital transformation ROI because they affect revenue, cost, and the time required to…

Transformation Frameworks

By pwsadmin | May 15, 2021

Digital transformation necessitates changes in an organization’s operational processes. According to Harvard, a focus on operations can lead to business process optimization and entirely new revenue streams. Three common routes for this are the following:      Robotic process automation (RPA) which uses artificial intelligence to automate routine activities      Remote worker enablement that uses workspace virtualization and…

Transformation Infrastructure

By pwsadmin | September 26, 2020

Hybrid IT enables a composable infrastructure which describes a framework whose physical compute, storage, and network fabric resources are treated as services. Resources are logically pooled so that administrators need to physically configure hardware to support a specific software application, which describes the function of a composable architecture. This type of transformative infrastructure is foundational…

Essential Characteristics of Cloud Computing as Digital Transformation

By pwsadmin | September 25, 2020

A survey of 2,000 executives conducted by Cognizant in 2016 identified the top five ways digital transformations generate value:      Accelerating speed to market      Strengthening competitive positioning      Boosting revenue growth      Raising employee productivity      Expanding the ability to acquire, engage, and retain customers   Digital transformation is also a cultural change. Cloud Computing as Digital Transformation Since cloud…

Embrace Transformation

By pwsadmin | September 22, 2020

From a business perspective, differentiating business processes and quality customer service are central to overall success. Business leaders must therefore clearly identify and measure how information technology contributes to the value of every key business process. They must also know how to most cost effectively use IT when the task is merely the management of…

Computer Vision Advances Zero-Defect Manufacturing

By pwsadmin | July 25, 2020

by Kevin L. Jackson Electronics manufacturers operate in a challenging environment. It’s hard enough to keep up with the ever-accelerating rate of change in the industry. Now customers want increasingly specialized product variations in less time and of higher quality. Meeting this demand for increased product variation can seriously impact the bottom line. Such variability increases…

Real-Time Analytics Power the Roadway of the Future

By pwsadmin | July 25, 2020

By Kevin L. Jackson The complexities of citywide traffic are pushing the limits of existing transportation management systems. Outdated infrastructure is based on proprietary, single-purpose subsystems, making it costly to acquire, operate, and maintain. And current roadways are simply not prepared for the future of autonomous vehicles. Enter the SPaT Challenge, an initiative encouraging cities and…

Thriving on the Edge: Developing CSP Edge Computing Strategy

By pwsadmin | March 6, 2020

Communications Service Providers (CSPs) are facing significant business model challenges. Referred to generally as edge computing, the possibilities introduced by the blending of 5G networks and distributed cloud computing technologies are redefining how CSPs operate, partner, and drive revenue. A new Ericsson Digital whitepaper entitled, “Edge computing and deployment strategies for communication service providers,” addresses these challenges…

This series has stepped through cloud migration best practices. After providing an overview, we discussed:

With all of that completed, it’s now time to select the right cloud service provider (CSP) and finally execute the migration. Cloud provider selection is an area that many enterprises ignore. Executives looking to take advantage of the real business value that the cloud delivers often view providers simply as commodity technology providers. With this mindset, decision-makers usually pick the most familiar name. But this strategy is little more than throwing the dice.

A Smarter Way to Select a Provider

Cloud service provider selection requires a well-developed hybrid IT strategy, an unbiased application portfolio review and the appropriate due diligence in the evaluation of all credible cloud service providers. When discussing this linkage, I leverage the Digital Transformation Layered Triangle as a visualization tool. After agreeing to an appropriate high-level hybrid IT strategy, a digital transformation core tenant, candidate CSPs capabilities must be compared based on their:

  • Availability of technology services that align with the business/mission model.
  • Availability of data security controls that address legal, regulatory and data sovereignty limitations.
  • Compatibility of CSP sales process with enterprise acquisition process.
  • Cost forecast alignment with budgetary expectations.

Understanding Cloud Service Agreements

Comparing cloud service agreements from the remaining viable service providers is next. These agreements typically have three components:

  • Customer Agreement: Describes the overall relationship between the customer and provider. Service management includes the processes and procedures used by the cloud provider. Thus, it’s crucial to provide definitions of the roles, responsibilities and execution of the processes. The customer agreement does this. This document can be called a “master agreement,” “terms of service” or simply “agreement.”
  • Acceptable Use Policy (AUP): Defines activities that the provider considers to be improper or outright illegal. There is considerable consistency across cloud providers in these documents. While specific details may vary, the scope and effect of these policies remain the same, and these provisions typically generate the least concerns or resistance.
  • Service-Level Agreement (SLA): Describes levels of service by in terms of availability, serviceability or performance. The SLA specifies thresholds and financial penalties associated with violations of these thresholds. Well-designed SLAs can avoid conflict and facilitate the resolution of an issue before it escalates into a dispute.

Designing a CSA Evaluation

The CSA Evaluation must take into account all critical functional and nonfunctional organizational requirements and IT governance policies, to ensure:

  • Mutual understanding of roles and responsibilities.
  • Compatibility with all enterprise business level policies.
  • An identifiable metrics for all critical performance objectives.
  • Agreement on a plan for meeting all data security and privacy requirements.
  • Identified service management points of contact for each critical technology services.
  • Agreement on service failure management process.
  • Agreement on disaster recovery plan process.
  • An approved hybrid IT governance process.
  • Agreement on a CSP exit process.

This due diligence process maximizes the success probability of any cloud migration program. With CSP selection complete, the organization can now tackle the hard work of executing the actual migration. This task should include:

  • Planning and executing an organizational change management plan.
  • Verifying and clarifying all key stakeholder roles.
  • Detailed project planning and execution.
  • Establishing internal processes for monitoring and periodically reporting the status of all key performance indicators.
  • Establishing an internal cloud migration status feedback and response process.

The most important lesson learned across all industries is that cloud migration is not a project for the IT team alone. This is an enterprise-wide endeavor that requires executive leadership and focused change management efforts across multiple internal domains.

 

This post was brought to you by IBM Global Technology Services. For more content like this, visit ITBizAdvisor.
Posted in

G C Network

Leave a Comment





Crate

Purchase Crate

Shipping and discount codes are added at checkout.

Checkout
Scroll To Top