Crisis Response Using Cloud Computing

Interoperability: A Much Needed Cloud Computing Focus

By G C Network | February 10, 2014

Cloud computing transitions information technology (IT) from being “systems of physically integrated hardware and software” to “systems of virtually integrated services”. This transition makes interoperability the difference between the success…

Managing IaaS and DBaaS Clouds with Oracle Released

By G C Network | February 6, 2014

Over the holidays I actually spent some time reviewing the newly released “Managing IaaS and DBaaS Clouds with Oracle Enterprise Manager Cloud Control 12c“. This book is a step-by-step tutorial…

Veterans 360: Helping Young Combat Veterans Succeed

By G C Network | February 5, 2014

Refusing to accept the 30 percent unemployment rate for California veterans between the ages of 18 and 24, Veterans 360 (V360) offers recently-separated combat veterans the opportunity for a solid…

Veterans 360 Paves the Way with Cloud Certification Training

By G C Network | February 3, 2014

In keeping with their mission to support young combat veterans’ transition into civilian life, Veterans 360 plans to launch a free Cloud Technology Certification training program. Vets360-Cloud will give veterans…

DBT-Data is a Force to be Reckoned With

By G C Network | January 27, 2014

DBT-Data further established itself in the data storage industry as a formidable force with the $35 million dollar purchase of the state of the art Cyber Integration Center on 1175…

2014 Federal Intelligence Summit – Washington, DC

By G C Network | January 10, 2014

DBT Data and Potomac Officers Club are excited to announce that Al Tarasiuk, CIO of the Office of the Director of National Intelligence (ODNI), will be part of an ICITE…

3rd Annual World Congress of Cloud Computing 2014

By G C Network | January 7, 2014

Today I am proud and honored to announce that I will be participating in this year’s 3rd Annual World Congress of Cloud Computing 2014! Highlighting the theme of “Chinese Dream…

NRRC Video Series – Video 8 : Raytheon R3 Decision Support Tool and Advanced Tactical System

By G C Network | December 23, 2013

In September, the NCOIC delivered the Geospatial Community Cloud (GCC) demonstration. Sponsored by the National Geospatial-Intelligence Agency, this demonstration showed how an interoperable, hybrid-cloud operating environment can be quickly enabled…

NRRC Video Series – Video 7 : Dave Boulos Demonstrates Bring-Your-Own-Device (BYOD) Management

By G C Network | December 20, 2013

In September, the NCOIC delivered the Geospatial Community Cloud (GCC) demonstration. Sponsored by the National Geospatial-Intelligence Agency, this demonstration showed how an interoperable, hybrid-cloud operating environment can be quickly enabled…

Just Pinched Myself ! Part of a “GovCloud Dream Team” !!

By G C Network | December 12, 2013

DBT-DATA provides reliable, flexible, and cost-effective data center solutions to federal, enterprise, and internet customers. With premier facilities in Ashburn, Virginia and the Cyber Integration Center in Harrisonburg, Virginia, they…

 
 
Cloud computing is more than servers and storage. In a crisis situation it can actually be a lifesaver. BlackBerry, in fact, has just become the first cloud-based crisis communication service to receive a Federal Risk and Authorization Management Program (FedRAMP) authorization from the United States Government for its AtHoc Alert and AtHoc Connect services. If you’re not familiar with FedRAMP, it is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. The Blackberry certification was sponsored by the US Federal Aviation Administration.
While you may not need a US Government certified solution in an emergency, your organization may really want to consider the benefits of cloud computing for crisis response. From a communications point of view, companies can use cloud based services to quickly and reliably send secure messages to all members of staff, individual employees or specific target groups of people. Smartphone location-mapping functions can also be easily installed and used. One advantage of using application-based software installed on an employee’s smartphone is that it can be switched off when an employee is in a safe-zone, providing a balance between staff privacy and protection. Location data can be invaluable and result in better coordination, a more effective response and faster deployment of resources to those employees deemed to be at risk. 
 

 

Using the cloud for secure two-way messaging enables simultaneous access to multiple contact paths which include SMS messaging, emails, VOIP calls, voice-to-text alerts and app notifications. Cloud-based platforms have an advantage over other forms of crisis communication tools because emergency notifications are not only sent out across all available channels and contact paths, but continue to be sent out until an acknowledgement is received from the recipient. Being able to send out notifications and receive responses, all within a few minutes, means businesses can rapidly gain visibility of an incident and react more efficiently to an unfolding situation. Wi-Fi Enabled devices can also be used to keep the communications lines open when more traditional routes are unusable.  
 
 
While you’re thinking about your corporation’s crisis response plans, don’t forget about the data. Accessing data through cloud-based services can prevent a rescue effort from turning into a recovery operation. Sources for this life-saving resource include:
  • Data exhaust – information that is passively collected along with the use of digital technology
  • Online activity – encompasses all types of social activity on the Internet such as email, social media and internet search activity
  • Sensing technologies – used mostly to gather information about social behavior and environmental conditions
  •  “Small Data” – data that is ‘small’ enough for human comprehension and is presented in a volume and format that makes it accessible, informative and actionable
  • Public-related data – census data, birth and death certificates, and other types of personal and socio-economic data
  • Crowd-sourced data – applications that actively involve a wide user base in order to solicit their knowledge about particular topics or events

 

Can the cloud be of assistance when you’re in a crisis? Cloud-enabled crisis/incident management service from IBM may be just what you need to protect your business. IBM Resiliency Communications as a Service is a high availability, cloud-enabled crisis/incident management service that protects your business by engaging the right people at the right time when an event occurs, through automated mission-critical communications. The service also integrates weather alerts powered by The Weather Company into incident management processes to provide the most accurate early warning of developing weather events and enable proactive response

This post was brought to you by IBM Global Technology Services. For more content like this, visit ITBizAdvisor.

 

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