Crisis Response Using Cloud Computing

OMG Cloud Standards Summit

By G C Network | July 2, 2009

July 13-15, 2009, in Arlington, VA, the Object Management Group, is holding a Standards in Government & NGO’s Workshop. During the first day, the Cloud Computing Standards Summit will focus…

NDU IRM Cloud Computing Event “Sold Out”!!!

By G C Network | July 2, 2009

Hope you’ve already registered for the “The Cloud Computing Symposium” , Wednesday, July 15, 2009 at the National Defense University in Washington, DC! This promises to be the premier government…

SSA’s Jim Borland on Healthcare Information Technology

By G C Network | June 25, 2009

Today, on this week’s Federal News Radio Federal Executive Forum webcast, Mr. Jim Borland, Special Advisor for Health IT, Office of the Commissioner, Social Security Administration(SSA), will discuss the value…

Dr. Leslie Lenert of CDC Speaks on Healthcare IT

By G C Network | June 24, 2009

During this week’s Federal News Radio Federal Executive Forum pre-recording, Dr. Leslie Lenert, Director, National Center for Public Health Informatics (NCPHI) at the Centers for Disease Control and Prevention (CDC),…

Linda Fischetti on VHA Healthcare

By G C Network | June 23, 2009

This week pre-recording of Federal News Radio Federal Executive Forum featured Linda Fischetti , Health Informatics Architect at the Veterans Health Administration (VHA). During a panel discussion, her comments on…

Vish Sankaran, HHS, Speaks on Healthcare IT

By G C Network | June 22, 2009

During the pre-recording of this weeks Federal News Radio Federal Executive Forum, Vish Sankaran, Program Director of Federal Health Architecture, discussed the role of information technology in improving the country’s…

Iranian Protests Showcase Twitter, Facebook, YouTube (and Cloud Computing) !

By G C Network | June 21, 2009

In covering unfolding events in Iran, the world’s most powerful news outlets have been entirely dependent on the Twitter-provided flow of text, images, and video. While this has definitely showcased…

Two Days with AWS Federal

By G C Network | June 18, 2009

Today, I start two days of training with Amazon Web Services (AWS) Federal. If that’s the first time you’ve ever heard about an AWS Federal division, your not alone. Held…

Maneuver Warfare in IT: A Cheerleading Pundit

By G C Network | June 15, 2009

The Twitter conversation between Christofer Hoff and I went like this: Christofer – I haven’t formally blogged a resp. (yet) to @Kevin_Jackson on his ‘maneuver warfare in IT’ Not just a cultural shift but a…

Expanding Maneuver Warfare in IT

By G C Network | June 12, 2009

Earlier this week I published “Cloud Computing: The Dawn of Maneuver Warfare in IT Security” via Ulitzer. In publishing the article my intent was to explore the more dynamic approach…

 
 
Cloud computing is more than servers and storage. In a crisis situation it can actually be a lifesaver. BlackBerry, in fact, has just become the first cloud-based crisis communication service to receive a Federal Risk and Authorization Management Program (FedRAMP) authorization from the United States Government for its AtHoc Alert and AtHoc Connect services. If you’re not familiar with FedRAMP, it is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. The Blackberry certification was sponsored by the US Federal Aviation Administration.
While you may not need a US Government certified solution in an emergency, your organization may really want to consider the benefits of cloud computing for crisis response. From a communications point of view, companies can use cloud based services to quickly and reliably send secure messages to all members of staff, individual employees or specific target groups of people. Smartphone location-mapping functions can also be easily installed and used. One advantage of using application-based software installed on an employee’s smartphone is that it can be switched off when an employee is in a safe-zone, providing a balance between staff privacy and protection. Location data can be invaluable and result in better coordination, a more effective response and faster deployment of resources to those employees deemed to be at risk. 
 

 

Using the cloud for secure two-way messaging enables simultaneous access to multiple contact paths which include SMS messaging, emails, VOIP calls, voice-to-text alerts and app notifications. Cloud-based platforms have an advantage over other forms of crisis communication tools because emergency notifications are not only sent out across all available channels and contact paths, but continue to be sent out until an acknowledgement is received from the recipient. Being able to send out notifications and receive responses, all within a few minutes, means businesses can rapidly gain visibility of an incident and react more efficiently to an unfolding situation. Wi-Fi Enabled devices can also be used to keep the communications lines open when more traditional routes are unusable.  
 
 
While you’re thinking about your corporation’s crisis response plans, don’t forget about the data. Accessing data through cloud-based services can prevent a rescue effort from turning into a recovery operation. Sources for this life-saving resource include:
  • Data exhaust – information that is passively collected along with the use of digital technology
  • Online activity – encompasses all types of social activity on the Internet such as email, social media and internet search activity
  • Sensing technologies – used mostly to gather information about social behavior and environmental conditions
  •  “Small Data” – data that is ‘small’ enough for human comprehension and is presented in a volume and format that makes it accessible, informative and actionable
  • Public-related data – census data, birth and death certificates, and other types of personal and socio-economic data
  • Crowd-sourced data – applications that actively involve a wide user base in order to solicit their knowledge about particular topics or events

 

Can the cloud be of assistance when you’re in a crisis? Cloud-enabled crisis/incident management service from IBM may be just what you need to protect your business. IBM Resiliency Communications as a Service is a high availability, cloud-enabled crisis/incident management service that protects your business by engaging the right people at the right time when an event occurs, through automated mission-critical communications. The service also integrates weather alerts powered by The Weather Company into incident management processes to provide the most accurate early warning of developing weather events and enable proactive response

This post was brought to you by IBM Global Technology Services. For more content like this, visit ITBizAdvisor.

 

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