Crisis Response Using Cloud Computing

May 31, 2017 / G C Network / Comments Off on Crisis Response Using Cloud Computing

Strategies And Technologies for Cloud Computing Interoperability (SATCCI)

By G C Network | March 4, 2009

As I alluded to in an earlier post, a major cloud computing interoperability event will be held in conjunction with the Object Management Group (OMG) March Technical Meeting on March…

Government Cloud Computing E-zine Launched

By G C Network | March 3, 2009

Today marks the launch of a new electronic magazine dedicated to addressing cloud computing within the government space. Over the last year during my personal exploration of this marketspace, I’ve…

NCOIC Plenary: Cloud Computing Working Group

By G C Network | March 2, 2009

Last week, I had the pleasure of participating in the NCOIC Cloud Computing Working Group. Led by Cisco Systems Distinguished Engineer, Mr. Krishna Sankar of Cisco Systems, the meeting purpose…

2nd Government Cloud Computing Survey – A Sneak Peek

By G C Network | February 25, 2009

This month, we’re in the middle of collecting data for our 2nd Government Cloud Computing Survey. to peek your curiosity (an to entice your participation) here is a sneak peek…

Government could save billions with cloud computing

By G C Network | February 23, 2009

In a recent study, published by MeriTalk, Red Hat and DLT Solutions, the Federal government could save $6.6 billion by using cloud computing or software-as-a-service. “Looking at 30 federal agencies,…

Cloud Games at FOSE 2009

By G C Network | February 19, 2009

ONLINE REGISTRATION NOW AVAILABLE Booz Allen Hamilton is launching its Cloud Computing Wargame (CCW)T at FOSE March 10-12, 2009 in Washington, DC. The CCW is designed to simulate the major…

IBM and Amazon

By G C Network | February 16, 2009

According to the Amazon Web Services (AWS) site, you can now use DB2, Informix, WebSphere sMash, WebSphere Portal Server or Lotus Web Content Management on Amazon’s EC2 cloud. “This relationship…

A Berkeley View of Cloud Computing

By G C Network | February 13, 2009

Yesterday, Berkeley released their View of Cloud Computing with a view that cloud computing provides an elasticity of resources, without paying a premium for large scale, that is unprecedented in…

Cloud Economic Models

By G C Network | February 11, 2009

One of the most important drivers of cloud computing in the Federal space is its perceived “compelling” economic value. Some initial insight on the economic argument is now available on…

Cloud Computing In Government: From Google Apps To Nuclear Warfare

By G C Network | February 10, 2009

Today, I want to thank John Foley of InformationWeek for an enjoyable interview and his excellent post, Cloud Computing In Government: From Google Apps To Nuclear Warfare. Our discussion covered…

 
 
Cloud computing is more than servers and storage. In a crisis situation it can actually be a lifesaver. BlackBerry, in fact, has just become the first cloud-based crisis communication service to receive a Federal Risk and Authorization Management Program (FedRAMP) authorization from the United States Government for its AtHoc Alert and AtHoc Connect services. If you’re not familiar with FedRAMP, it is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. The Blackberry certification was sponsored by the US Federal Aviation Administration.
While you may not need a US Government certified solution in an emergency, your organization may really want to consider the benefits of cloud computing for crisis response. From a communications point of view, companies can use cloud based services to quickly and reliably send secure messages to all members of staff, individual employees or specific target groups of people. Smartphone location-mapping functions can also be easily installed and used. One advantage of using application-based software installed on an employee’s smartphone is that it can be switched off when an employee is in a safe-zone, providing a balance between staff privacy and protection. Location data can be invaluable and result in better coordination, a more effective response and faster deployment of resources to those employees deemed to be at risk. 
 

 

Using the cloud for secure two-way messaging enables simultaneous access to multiple contact paths which include SMS messaging, emails, VOIP calls, voice-to-text alerts and app notifications. Cloud-based platforms have an advantage over other forms of crisis communication tools because emergency notifications are not only sent out across all available channels and contact paths, but continue to be sent out until an acknowledgement is received from the recipient. Being able to send out notifications and receive responses, all within a few minutes, means businesses can rapidly gain visibility of an incident and react more efficiently to an unfolding situation. Wi-Fi Enabled devices can also be used to keep the communications lines open when more traditional routes are unusable.  
 
 
While you’re thinking about your corporation’s crisis response plans, don’t forget about the data. Accessing data through cloud-based services can prevent a rescue effort from turning into a recovery operation. Sources for this life-saving resource include:
  • Data exhaust – information that is passively collected along with the use of digital technology
  • Online activity – encompasses all types of social activity on the Internet such as email, social media and internet search activity
  • Sensing technologies – used mostly to gather information about social behavior and environmental conditions
  •  “Small Data” – data that is ‘small’ enough for human comprehension and is presented in a volume and format that makes it accessible, informative and actionable
  • Public-related data – census data, birth and death certificates, and other types of personal and socio-economic data
  • Crowd-sourced data – applications that actively involve a wide user base in order to solicit their knowledge about particular topics or events

 

Can the cloud be of assistance when you’re in a crisis? Cloud-enabled crisis/incident management service from IBM may be just what you need to protect your business. IBM Resiliency Communications as a Service is a high availability, cloud-enabled crisis/incident management service that protects your business by engaging the right people at the right time when an event occurs, through automated mission-critical communications. The service also integrates weather alerts powered by The Weather Company into incident management processes to provide the most accurate early warning of developing weather events and enable proactive response

This post was brought to you by IBM Global Technology Services. For more content like this, visit ITBizAdvisor.

 

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