Crisis Response Using Cloud Computing

Enomaly: Startup of the Week

By G C Network | November 18, 2008

Congratulations to Enomaly and Reuven Cohen for being named Startup of the Week byInformationWeek !!! Reuven and I collaborate quite a bit and his blog, Elastic Vapor, is a staple for anyone interested in…

Cloud Computing at DoD, DISA, DIA, CENTCOM and NCOIC

By G C Network | November 17, 2008

At CloudCamp last week, Military Information Technology distributed free copies of it’s November issue to all attendees. The issue contains a very informative article by Cheryl Gerber titled “Computing in…

Last Night’s Camp Out !!

By G C Network | November 13, 2008

Check out Tech BISNOW for more on CloudCamp Federal! Follow me at https://Twitter.com/Kevin_Jackson

CloudCamp Federal was AWESOME !!

By G C Network | November 13, 2008

Just got home from CloudCamp Federal. What an event!! The over 100 attendees definitely made the statement that the Fed is interested in cloud computing. As expected, cloud security was…

DISA taps CollabNet to manage DoD cloud software development

By G C Network | November 12, 2008

This week, the Defense information Systems Agency (DISA) announced that they will be using Collabnet tools to manage application development for RACE. The Computerworld article said that DISA will use…

Today is CloudCamp Federal !!

By G C Network | November 12, 2008

Today we kick of off the first CloudCamp Federal. Reuven Cohen, Bob Lozano, Brand Niemann and over 150 other cloud computing enthusiast are expected to attend. We also plan to…

CloudCamp “Sold Out” !! More Tickets Added

By G C Network | November 11, 2008

We are happy to announce that CloudCamp Federal (aka DC), taking place tomorrow at Apptis headquarters in Chantilly, VA (directions), is sold out. But don’t fret, we’ve added 25 more…

President-Elect Obama: Good for Cloud Computing

By G C Network | November 11, 2008

In his article, “What Does Obama Revolution Mean to Cloud Computing“, Krishnan Subramanian lays out a rosy picture for cloud computing: Protecting the openness of Internet: crucial for cloud computing…

Only 9 tickets left for CloudCamp Federal !!

By G C Network | November 10, 2008

Only 9 tickets left from the original allotment of 150 for CloudCamp Federal this week. We’re working to free up some more, but don’t leave it to chance. Go to…

Valiant Angel – A Perfect PED Application for Cloud Computing

By G C Network | November 10, 2008

A few weeks ago in an article title “Why the Cloud? Processing, Exploitation and Dissemination“, I described two instances where the newspaper industry used cloud computing in order to process,…

 
 
Cloud computing is more than servers and storage. In a crisis situation it can actually be a lifesaver. BlackBerry, in fact, has just become the first cloud-based crisis communication service to receive a Federal Risk and Authorization Management Program (FedRAMP) authorization from the United States Government for its AtHoc Alert and AtHoc Connect services. If you’re not familiar with FedRAMP, it is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. The Blackberry certification was sponsored by the US Federal Aviation Administration.
While you may not need a US Government certified solution in an emergency, your organization may really want to consider the benefits of cloud computing for crisis response. From a communications point of view, companies can use cloud based services to quickly and reliably send secure messages to all members of staff, individual employees or specific target groups of people. Smartphone location-mapping functions can also be easily installed and used. One advantage of using application-based software installed on an employee’s smartphone is that it can be switched off when an employee is in a safe-zone, providing a balance between staff privacy and protection. Location data can be invaluable and result in better coordination, a more effective response and faster deployment of resources to those employees deemed to be at risk. 
 

 

Using the cloud for secure two-way messaging enables simultaneous access to multiple contact paths which include SMS messaging, emails, VOIP calls, voice-to-text alerts and app notifications. Cloud-based platforms have an advantage over other forms of crisis communication tools because emergency notifications are not only sent out across all available channels and contact paths, but continue to be sent out until an acknowledgement is received from the recipient. Being able to send out notifications and receive responses, all within a few minutes, means businesses can rapidly gain visibility of an incident and react more efficiently to an unfolding situation. Wi-Fi Enabled devices can also be used to keep the communications lines open when more traditional routes are unusable.  
 
 
While you’re thinking about your corporation’s crisis response plans, don’t forget about the data. Accessing data through cloud-based services can prevent a rescue effort from turning into a recovery operation. Sources for this life-saving resource include:
  • Data exhaust – information that is passively collected along with the use of digital technology
  • Online activity – encompasses all types of social activity on the Internet such as email, social media and internet search activity
  • Sensing technologies – used mostly to gather information about social behavior and environmental conditions
  •  “Small Data” – data that is ‘small’ enough for human comprehension and is presented in a volume and format that makes it accessible, informative and actionable
  • Public-related data – census data, birth and death certificates, and other types of personal and socio-economic data
  • Crowd-sourced data – applications that actively involve a wide user base in order to solicit their knowledge about particular topics or events

 

Can the cloud be of assistance when you’re in a crisis? Cloud-enabled crisis/incident management service from IBM may be just what you need to protect your business. IBM Resiliency Communications as a Service is a high availability, cloud-enabled crisis/incident management service that protects your business by engaging the right people at the right time when an event occurs, through automated mission-critical communications. The service also integrates weather alerts powered by The Weather Company into incident management processes to provide the most accurate early warning of developing weather events and enable proactive response

This post was brought to you by IBM Global Technology Services. For more content like this, visit ITBizAdvisor.

 

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