Crisis Response Using Cloud Computing

CloudCamp Federal 2008 – Don’t miss out !!!

By G C Network | November 7, 2008

Tickets are going fast for CloudCamp Federal 2008 on November 12th in Chantilly, Virginia !! Representatives from the following organizations are already registered to attend. 3TERAAmazon Web Services (AWS)AOLAppistryApptisBooz Allen…

Private Clouds

By G C Network | November 5, 2008

Yesterday in eWeek, Chris Preimesberger, provided a very good read in “Why Private Cloud Computing is Beginning to Get Traction“. “Private cloud computing is a different take on the mainstream…

Important Cloud Computing Events

By G C Network | November 4, 2008

Mark your calendar for the following cloud computing events. These are specifically targeted to organizations looking to leverage cloud computing technologies and techniques in support of national security requirements. CloudCamp…

Forrester: Embrace Cloud Computing to Cut Costs

By G C Network | November 3, 2008

“Forrester Research advises CFOs to take a close look at cloud computing for messaging and collaboration and enterprise applications. The payoffs could be noticeable during the current economic downturn.” In…

Government still wary of cloud computing

By G C Network | October 31, 2008

Federal News Radio interviewed Ron Markezich, a corporate vice president of Microsoft, Mike Bradshaw, president of Google federal, and Michael Farber, a partner with Booz Allen on the government’s approach…

Microsoft Azure

By G C Network | October 30, 2008

With the announcement of Azure, Microsoft has finally made it’s cloud computing plans public. Maybe Larry Ellison is now ready to revise his opinion, huh? While this announcement is definitely…

Federal Grants from the Cloud

By G C Network | October 29, 2008

In case you mised it, the Department of Interior has announced that it plans to build a cloud computing platform to manage the processing and distributing of government grants. “Grants.gov…

Economist.com : Let it rise

By G C Network | October 28, 2008

This week, The Economist provides an insightful special report on cloud computing. From “Clouds and Judgement“: “Computing is fast becoming a “cloud”—a collection of disembodied services accessible from anywhere and…

Some More Cloud Computing Survey Results

By G C Network | October 27, 2008

As promised, here are some more results from the MIT/”Cloud Musings” on-line survey! Please remember, THIS IS NOT A SCIENTIFIC SURVEY !! The purpose is only to get a sense of…

Steve Ballmer comments on Microsoft’s cloud plans

By G C Network | October 24, 2008

On October 17th in the “Redmond Channel Partner Online”, a Microsoft Partner community publication, Kurt Mackie reported on Microsoft’s CEO Steve Ballmer’s comments on the company’s vision for syncing up…

 
 
Cloud computing is more than servers and storage. In a crisis situation it can actually be a lifesaver. BlackBerry, in fact, has just become the first cloud-based crisis communication service to receive a Federal Risk and Authorization Management Program (FedRAMP) authorization from the United States Government for its AtHoc Alert and AtHoc Connect services. If you’re not familiar with FedRAMP, it is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. The Blackberry certification was sponsored by the US Federal Aviation Administration.
While you may not need a US Government certified solution in an emergency, your organization may really want to consider the benefits of cloud computing for crisis response. From a communications point of view, companies can use cloud based services to quickly and reliably send secure messages to all members of staff, individual employees or specific target groups of people. Smartphone location-mapping functions can also be easily installed and used. One advantage of using application-based software installed on an employee’s smartphone is that it can be switched off when an employee is in a safe-zone, providing a balance between staff privacy and protection. Location data can be invaluable and result in better coordination, a more effective response and faster deployment of resources to those employees deemed to be at risk. 
 

 

Using the cloud for secure two-way messaging enables simultaneous access to multiple contact paths which include SMS messaging, emails, VOIP calls, voice-to-text alerts and app notifications. Cloud-based platforms have an advantage over other forms of crisis communication tools because emergency notifications are not only sent out across all available channels and contact paths, but continue to be sent out until an acknowledgement is received from the recipient. Being able to send out notifications and receive responses, all within a few minutes, means businesses can rapidly gain visibility of an incident and react more efficiently to an unfolding situation. Wi-Fi Enabled devices can also be used to keep the communications lines open when more traditional routes are unusable.  
 
 
While you’re thinking about your corporation’s crisis response plans, don’t forget about the data. Accessing data through cloud-based services can prevent a rescue effort from turning into a recovery operation. Sources for this life-saving resource include:
  • Data exhaust – information that is passively collected along with the use of digital technology
  • Online activity – encompasses all types of social activity on the Internet such as email, social media and internet search activity
  • Sensing technologies – used mostly to gather information about social behavior and environmental conditions
  •  “Small Data” – data that is ‘small’ enough for human comprehension and is presented in a volume and format that makes it accessible, informative and actionable
  • Public-related data – census data, birth and death certificates, and other types of personal and socio-economic data
  • Crowd-sourced data – applications that actively involve a wide user base in order to solicit their knowledge about particular topics or events

 

Can the cloud be of assistance when you’re in a crisis? Cloud-enabled crisis/incident management service from IBM may be just what you need to protect your business. IBM Resiliency Communications as a Service is a high availability, cloud-enabled crisis/incident management service that protects your business by engaging the right people at the right time when an event occurs, through automated mission-critical communications. The service also integrates weather alerts powered by The Weather Company into incident management processes to provide the most accurate early warning of developing weather events and enable proactive response

This post was brought to you by IBM Global Technology Services. For more content like this, visit ITBizAdvisor.

 

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