Crisis Response Using Cloud Computing

May 31, 2017 / G C Network / Comments Off

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Operation Golden Phoenix

By G C Network | July 22, 2008

This week, Dataline is participating in Operation Golden Phoenix. Operation Golden Phoenix is a four-day multi-agency collaborative training event designed to assist federal, state and local agencies with large and…

DISA Reaches out to Industry on Cloud Computing

By G C Network | July 21, 2008

In an interview with Computerworld , published in the New York Times, John Garing expanded on his goals for the DISA cloud computing initiative. Garing said that, “… he and…

Cloud Computing is $160B Market

By G C Network | July 18, 2008

According to the Financial Post, a Merrill Lynch Note estimates that cloud computing could be a $160B market by 2011. The companies that they see in the marketplace are shown…

SOA-R Educational Series: What is Cloud Computing

By G C Network | July 18, 2008

On July 16th, SOA-R held it’s first of six educational sessions on cloud computing for national security missions. Presenters during this first event were: Steven L Armentrout, PhDPresident & CEOParabon…

Gartner: Cloud Computing Fraught with Security Risks

By G C Network | July 17, 2008

Cloud computing is fraught with security risks, according to analyst firm Gartner. Smart customers will ask tough questions, and consider getting a security assessment from a neutral third party before…

The Definition of “Net-centric”

By G C Network | July 16, 2008

Last week, the Google Cloud Computing Group debated the definition of net-centric. The key thought was that net-centric was nothing more than internet-centric or basically “online” and therefore it really…

Cloud Computing Journal Launched

By G C Network | July 15, 2008

“The world’s first journal devoted to the delivery of massively scalable IT resources as a service using Internet technologies has been launched by SYS-CON Media. The all-new “Cloud Computing Journal”…

SOA-R First Session Presentations Announced

By G C Network | July 14, 2008

The presentations for the first session of the SOA-R Educational Series sesion have just been announced: Steven L Armentrout, PhDPresident & CEOParabon Grids, Clouds and Computation: Getting to Ground Truth…

Cloud Storage as a Service

By G C Network | July 14, 2008

In SAN vs cloud storage – a gray or silver lining? , Joseph Hunkins review last December’s observations of cloud storage by Chris Mellor of Techworld: “Google does not use…

Google: Model for the Systems Architecture of the Future

By G C Network | July 14, 2008

In December of 2005, Prof. Paul A. Strassmann of George Mason University, provided an excellent outline for cloud computing success in a netcentric environment: Network-Centric Requirements (2010)• Downtime ( 1…

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Cloud computing is more than servers and storage. In a crisis situation it can actually be a lifesaver. BlackBerry, in fact, has just become the first cloud-based crisis communication service to receive a Federal Risk and Authorization Management Program (FedRAMP) authorization from the United States Government for its AtHoc Alert and AtHoc Connect services. If you’re not familiar with FedRAMP, it is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. The Blackberry certification was sponsored by the US Federal Aviation Administration.

While you may not need a US Government certified solution in an emergency, your organization may really want to consider the benefits of cloud computing for crisis response. From a communications point of view, companies can use cloud based services to quickly and reliably send secure messages to all members of staff, individual employees or specific target groups of people. Smartphone location-mapping functions can also be easily installed and used. One advantage of using application-based software installed on an employee’s smartphone is that it can be switched off when an employee is in a safe-zone, providing a balance between staff privacy and protection. Location data can be invaluable and result in better coordination, a more effective response and faster deployment of resources to those employees deemed to be at risk.

Using the cloud for secure two-way messaging enables simultaneous access to multiple contact paths which include SMS messaging, emails, VOIP calls, voice-to-text alerts and app notifications. Cloud-based platforms have an advantage over other forms of crisis communication tools because emergency notifications are not only sent out across all available channels and contact paths, but continue to be sent out until an acknowledgement is received from the recipient. Being able to send out notifications and receive responses, all within a few minutes, means businesses can rapidly gain visibility of an incident and react more efficiently to an unfolding situation. Wi-Fi Enabled devices can also be used to keep the communications lines open when more traditional routes are unusable.

While you’re thinking about your corporation’s crisis response plans, don’t forget about the data. Accessing data through cloud-based services can prevent a rescue effort from turning into a recovery operation. Sources for this life-saving resource include:

Data exhaust – information that is passively collected along with the use of digital technology
Online activity – encompasses all types of social activity on the Internet such as email, social media and internet search activity
Sensing technologies – used mostly to gather information about social behavior and environmental conditions
“Small Data” – data that is ‘small’ enough for human comprehension and is presented in a volume and format that makes it accessible, informative and actionable
Public-related data – census data, birth and death certificates, and other types of personal and socio-economic data
Crowd-sourced data – applications that actively involve a wide user base in order to solicit their knowledge about particular topics or events

Can the cloud be of assistance when you’re in a crisis? Cloud-enabled crisis/incident management service from IBM may be just what you need to protect your business. IBM Resiliency Communications as a Service is a high availability, cloud-enabled crisis/incident management service that protects your business by engaging the right people at the right time when an event occurs, through automated mission-critical communications. The service also integrates weather alerts powered by The Weather Company into incident management processes to provide the most accurate early warning of developing weather events and enable proactive response

Crisis Response Data and Technologies