Crisis Response Using Cloud Computing

May 31, 2017 / G C Network / Comments Off on Crisis Response Using Cloud Computing

The Endpoint Imperative: Global Security Compliance. Are you ready?

By G C Network | November 12, 2017

    China has its Cybersecurity Law. Next May, the General Data Protection Regulation – or GDPR –goes into effect for the European Union. Research shows most organizations just aren’t…

The Endpoint Imperative: IT Spending: Setting Priorities in a Volatile World

By G C Network | November 5, 2017

  Fast-evolving trends are changing the way IT thinks about security. To stay secure and productive, IT operations must excel at the fundamentals: PC refreshes for security, and optimizing end-user…

Top 1000 Tech Bloggers

By G C Network | October 24, 2017

The Rise “Top 1000 Tech Bloggers” leaderboard recognizes the most inspiring Tech journalists and bloggers active on social media. They use Klout scores (50%) and the blogger’s twitter conversations on…

IBM – The Power of Cloud Brokerage

By G C Network | October 14, 2017

Hybrid cloud adoption is now mainstream and you are making decisions every day about how to transform application and infrastructure architectures, service delivery, DevOps, production operations and governance. With Cloud…

More SMB Love Needed

By G C Network | September 29, 2017

    In a recent post, titled “10 Surprising Facts About Cloud Computing and What It Really Is”, Zac Johnson highlighted some interesting facts about cloud computing in the SMB…

ATMs Are IT Too!

By G C Network | September 5, 2017

That world of homogenous IT technology managed entirely by the internal IT organization has long disappeared.  Operations today require efficient and global management of technologically heterogeneous environments. The challenges and…

Digital Transformation Asset Management

By G C Network | August 30, 2017

Today’s businesses run in the virtual world. From virtual machines to chatbots to Bitcoin, physical has become last century’s modus operandi.  Dealing with this type of change in business even…

The Game of Clouds 2017

By G C Network | July 30, 2017

The AWS Marketplace is growing at breakneck speed, with 40% more listings than last year! This and more insights were revealed when CloudEndure used their custom tool to quickly scan the…

Managing Your Hybrid Cloud

By G C Network | July 14, 2017

Photo credit: Shutterstock   Runaway cloud computing cost may be causing an information technology industry crisis.  Expanding requirements, extended transition schedules and misleading marketplace hype have made “Transformation” a dirty word. …

American Airlines Adopts Public Cloud Computing

By G C Network | June 30, 2017

Did you know that the reservations systems of the biggest carriers mostly run on a specialized IBM operating system known as Transaction Processing Facility (TPF). Designed by IBM in the…

 
 
Cloud computing is more than servers and storage. In a crisis situation it can actually be a lifesaver. BlackBerry, in fact, has just become the first cloud-based crisis communication service to receive a Federal Risk and Authorization Management Program (FedRAMP) authorization from the United States Government for its AtHoc Alert and AtHoc Connect services. If you’re not familiar with FedRAMP, it is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. The Blackberry certification was sponsored by the US Federal Aviation Administration.
While you may not need a US Government certified solution in an emergency, your organization may really want to consider the benefits of cloud computing for crisis response. From a communications point of view, companies can use cloud based services to quickly and reliably send secure messages to all members of staff, individual employees or specific target groups of people. Smartphone location-mapping functions can also be easily installed and used. One advantage of using application-based software installed on an employee’s smartphone is that it can be switched off when an employee is in a safe-zone, providing a balance between staff privacy and protection. Location data can be invaluable and result in better coordination, a more effective response and faster deployment of resources to those employees deemed to be at risk. 
 

 

Using the cloud for secure two-way messaging enables simultaneous access to multiple contact paths which include SMS messaging, emails, VOIP calls, voice-to-text alerts and app notifications. Cloud-based platforms have an advantage over other forms of crisis communication tools because emergency notifications are not only sent out across all available channels and contact paths, but continue to be sent out until an acknowledgement is received from the recipient. Being able to send out notifications and receive responses, all within a few minutes, means businesses can rapidly gain visibility of an incident and react more efficiently to an unfolding situation. Wi-Fi Enabled devices can also be used to keep the communications lines open when more traditional routes are unusable.  
 
 
While you’re thinking about your corporation’s crisis response plans, don’t forget about the data. Accessing data through cloud-based services can prevent a rescue effort from turning into a recovery operation. Sources for this life-saving resource include:
  • Data exhaust – information that is passively collected along with the use of digital technology
  • Online activity – encompasses all types of social activity on the Internet such as email, social media and internet search activity
  • Sensing technologies – used mostly to gather information about social behavior and environmental conditions
  •  “Small Data” – data that is ‘small’ enough for human comprehension and is presented in a volume and format that makes it accessible, informative and actionable
  • Public-related data – census data, birth and death certificates, and other types of personal and socio-economic data
  • Crowd-sourced data – applications that actively involve a wide user base in order to solicit their knowledge about particular topics or events

 

Can the cloud be of assistance when you’re in a crisis? Cloud-enabled crisis/incident management service from IBM may be just what you need to protect your business. IBM Resiliency Communications as a Service is a high availability, cloud-enabled crisis/incident management service that protects your business by engaging the right people at the right time when an event occurs, through automated mission-critical communications. The service also integrates weather alerts powered by The Weather Company into incident management processes to provide the most accurate early warning of developing weather events and enable proactive response

This post was brought to you by IBM Global Technology Services. For more content like this, visit ITBizAdvisor.

 

Cloud Musings

( Thank you. If you enjoyed this article, get free updates by email or RSS – © Copyright Kevin L. Jackson 2017)

Follow me at https://Twitter.com/Kevin_Jackson
Posted in

G C Network

Cloud Computing

Cybersecurity