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Embrace Transformation

SourceConnecte! Marketplace With A Mission

By pwsadmin | March 6, 2020

Earlier this year, GC GlobalNet launched a new breed of B2B e-commerce sites. Curated by Kevin L. Jackson, SourceConnecte (with an “e”) went live with three strategic goals in mind: Efficiently leverage modern social media technologies to facilitate value-based interactions between enterprise buyers and vetted suppliers; Establish a protected interactive environment capable of supporting high-value B2B e-commerce negotiations…

Potential vs. Reality: Is Edge Computing Real?

By pwsadmin | January 19, 2020

Edge computing provides compute, storage, and networking resources close to devices generating traffic. Its benefits are based on an ability to provide new services capable of meeting stringent operational requirements by minimizing both data latency and the need for bandwidth. Based on Google trend data, searches for the term has also grown substantially over the…

Enabling Digital Transformation

By pwsadmin | December 22, 2019

Digital transformation integrates technology into all areas of an organization’s business or mission. Its fundamental purpose is to create and deliver innovative and industry-changing products and services to a global customer base. This outcome requires the seamless two-way flow of data and information between internal business processes and external processes that interact with customers, business…

The ThinkShield Story Part 1: The Challenge

By G C Network | October 24, 2019

The cybersecurity challenge seems to be growing daily. Threats are becoming more sophisticated, and attacks are becoming more destructive while the corporate world’s response seems to resemble a deer in headlights. Recent examples of this dangerous state of affairs include[1]: A data breach of a US Customs and Border Protection surveillance contractor that led to…

CIO dream team: Who’s in and why?

By G C Network | October 12, 2019

Today’s CIO navigates the twin challenges of enabling new business models and managing rapid technological change. Cloud computing strategies are now table stakes. CIOs must make complex decisions about using public and private clouds, on-premises enterprise systems, Internet of Things, edge computing, and many other user experience outlets. Cloud-enabled digital transformation can’t happen without the…

Digital Transformation and the Mainframe

By G C Network | September 1, 2019

Digital transformation infuses digital technology into all areas of an organization’s business or mission. Its fundamental purpose is to create and deliver innovative and industry-changing digital products and services to a global customer base. By doing this, an enterprise gains an ability to quickly act and react to changing data, operational conditions and competitive strategies…

Composable Architecture Q&A. Are you ready?

By G C Network | August 26, 2019

Q: Is it time for my company to jump on the composable architecture bandwagon? A: Composable architectures are quickly becoming essential to the modern enterprise. Citing a recent Forrester study: the adoption of composable infrastructure as an element of a hybrid IT strategy results in faster, more flexible, and more efficient ecosystems that enable companies…

GC Global Net

Increase Productivity by Reducing Technology Distraction: Lessons from Forrester Research

By G C Network | August 8, 2019

Workplace productivity is hurt every day by the very technology developed and purchased to improve it. Forrester announced this surprising conclusion in their latest “How To Wake Up From The Nightmare Of Workplace Technology Distraction” study. The Forrester Analytics Global Business Technographics® Workforce Benchmark Recontact Survey included 6,508 respondents in Australia, Canada, China, France, Germany, the…

Unveiling the end-to-end capabilities for the networked society

By G C Network | June 10, 2019

An Interview with Henrik Basilier  By Kevin L. Jackson The telecom industry is rapidly moving towards a future in which networks must have the capabilities of delivering services with the agility, flexibility and scalability only made possible by full programmability. More than software defined networks (SDN), these capabilities will deliver software defined service domains that…

AT&T Finance Solutions GM on Shrimping, Software, and CX

By G C Network | June 10, 2019

Helping clients address the trends and challenges presented by the Financial Services industry is the main focus for René Dufrene in his role as General Manager of Finance Solutions at AT&T Business. His global responsibility includes Retail Banking, Insurance, Payment, and Wealth Management solutions. His background, the impact of digital transformation, the role of 5G,…

From a business perspective, differentiating business processes and quality customer service are central to overall success.

Business leaders must therefore clearly identify and measure how information technology contributes to the value of every key business process.

They must also know how to most cost effectively use IT when the task is merely the management of commodity operations.

Just focusing on infrastructure improvements may result in cost rationalization, but it can also obscure the impact and value of applications and business processes to the end customer.

Quality of service is always an essential ingredient in evaluating the business effectiveness—the elements of which are infrastructure, resources, activities, and services that span the entire business lifecycle.

Business leaders must embrace digital transformation because the right blend of cloud, managed services, and traditional privately run data centers will deliver the following:    

  • an ability to leverage economies of scale across the service ecosystem created by using multiple cloud service providers;     
  • an understanding of business value that expands the traditional financial values of the total cost of ownership (TCO) and return on investment (ROI) by including  customer value, seller provider value, broker value, market brand value, corporate value, and the technical value of any investment;    
  • a wider view of technology’s impact on a business through the acceptance of a business as a portfolio of business processes that demand the use of portfolio management techniques;
  • an understanding of why business processes and their associated IT investments should be classified as differentiating based on IT, differentiating not based on IT, or not differentiating at all.

When viewed from this lens, digital transformation delivers business and mission value by doing these:

  • accelerating speed to market,     
  • strengthening competitive positioning,     
  • boosting revenue growth,     
  • raising employee productivity, and     
  • expanding the ability to acquire, engage, and retain customers. 

Success, however, requires these:

  • envisioning transformation as an economic and business process improvement revolution, not a technical one;      
  • relying on metric-driven goals and plans which are explicitly driven by the organization’s goals;     
  • ensuring organizational goals are compatible with cloud business enablers; and    
  • ensuring enablers support the overall business strategy and align with the available economic options for consuming cloud services.

Interested in reading more about digital transformation and the tools required for success? Pre-order my book, Click to Transform, coming this Saturday!

Article generated by AI in cooperation with Leaders Press based on “Click to Transform”

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