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Human-Led Collaboration with Machines

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Cloud Computing Evolves: An Interview with Mats Johansson

By G C Network | June 6, 2019

Recently, Ericsson Digital released an amazing report on Edge Computing and 5G. In it, they explained how distributed cloud computing is paving the way for the future of network communications. They also advised telecommunications operators, not to wait for 5G but they should build tomorrow’s networks today! Given the cost, effort and focus such a commitment…

The IoT Nexus: Bosch Connected World 2019 in Berlin

By G C Network | May 11, 2019

Next week, I will be influencing #LikeABosch as I accept an invitation from the company to attend Bosch ConnectedWorld 2019 (BCW19) in Berlin, Germany. This is one of the world’s largest international forums for the Internet of Things (IoT) and brings together the best minds to energize the co-creation of connected products and solutions invented for life. The conference,…

Survive and Thrive With Digital Transformation

By G C Network | April 17, 2019

First cloud computing then multi-cloud. How can we get ahead of this digital transformation nightmare? These are the laments heard in conference rooms and board meeting around the world. While the goal seems simple, adopting and migrating to a cloud service provider requires much more than executive willingness and a sharp IT organization. A lot…

The “George Jetson” of Today

By G C Network | April 13, 2019

He grew up in Silicon Valley, landed his first job at Apple Computers, was introduced to Nobel Prize winners by his dad and today, he takes a self-driving car to work so that he can squeeze in a few morning conference calls with the US east coast Team. Is this George Jetson!? No. It’s just…

MWC19: Where Telecommunications and Cloud Meet

By G C Network | March 23, 2019

As a cloud solution architect, my passion is learning the details about how cloud computing uniquely supports specific business cases. This curiosity is what drove my excitement when Ericsson invited me to work with them during Mobile World Congress 2019 in Barcelona, Spain. As the largest mobile event in the world, MWC Barcelona brings together the latest…

Tulane University SoPA Selects “Architechting Cloud Computing Solutions”

By G C Network | February 16, 2019

Last week, Packt Publishing announced that “Architecting Cloud Computing Solutions” by Kevin L. Jackson and Scott Goessling was selected for use by the Tulane University School of Professional Advancement, Applied Computing Systems & Technology Program as the textbook for their mandatory Enterprise Architecture – Hardware course starting Spring Semester 2019. I am proud and honored to be trusted by such a prestigious institution. Being an “Amazon…

5G Wireless Technology Connecting Healthcare

By G C Network | February 16, 2019

Healthcare is in the middle of massive change. Called digital transformation by many, this term describes the industry’s pursuit of the many promises offered by connected patients, connected caregivers, and connected hospitals. While the goals of this transformation are many and varied, a recent HIMAA Media survey revealed the top four as: Seeking improved quality of care…

Maria Lensing: The Network Platform for Healthcare’s Future

By G C Network | February 16, 2019

As a girl, Maria and her family traveled to Memphis, Tennessee to get cancer treatment for her sick brother. The miracle she observed, as the healthcare providers saved her brother’s life, ignited a passion for healthcare. Unfortunately, that passion didn’t apply to blood, so she went into electrical engineering and biomedical engineering, eventually falling in…

How “Big Iron” Does “Big Regulation”

By G C Network | January 10, 2019

According to Verizon, there were over there were over 53,000 security incidents in 2017, with over 2,200 of those identified as confirm data breaches. A Ponemon Institute study also showed that companies experiencing a data breach took an average of 147 days to detect that breach. These statistics serve a key motivator of Stuart McIrvine, Director…

Mainframe Synergies for Digital Transformation

By G C Network | January 10, 2019

In July  of 2018, Broadcom announced its intentions to acquire CA Technologies. In the press release, Hock Tan, President and Chief Executive Officer of Broadcom, said: “This transaction represents an important building block as we create one of the world’s leading infrastructure technology companies. With its sizeable installed base of customers, CA is uniquely positioned…

When charged with managing large and complex efforts, an overarching project management task is risk assessment. It involves documenting the current situation, comparing it to the past, and understanding the odds of the past repeating itself. Since the past may never repeat itself, however, an insightful project manager also imagines the odds of any possible future outcomes.  Then the odds of past outcomes repeating themselves and the odds of new future outcome are tempered with the PM’s possible actions.  Executing this repetitive and continuous process is just one area where human-machine collaboration can change the future.
Machines do repetitive tasks well. They have perfect recall. Their forte is being able to record and document what has happened and from that, interpolate what will happen. They correlate the past and calculate the likelihood that those things will happen again. They interpolate and calculate the odds of what will happen in the future.

Humans imagine things really well. While their recollection of the past can be flawed, their creativity can be breathtaking. They intuit and sometimes see things without those things actually being there. Even with these flaws though, they can apply imagination to the whitespaces of reality and change the future. Those uniquely human capabilities need cause and structure, a skill referred to as common sense reasoning. 
Since machines, so far, have been unable to exhibit an ability to use common sense reasoning, this observation becomes the heart of human-machine collaboration. Human-machine collaboration not only support risk-assessment tasks but can also help in:
  • Resource management
  • Prediction
  • Experimentation.

By augmenting human workers with machine intelligence, the project manager can gain access to more and different analysis. More robust analysis enables more informed decisions, the anticipation of dependencies, and better leadership. Improved leadership is also why leading organizations have reshaped the use of rapid analysis, flexible organizations, and team communication tools.
Cisco Webex Teams was developed to support this shift. Focused on bridging the gap between humans and machines, it uses human priorities to plan and schedule tasks. Webex Teams can also be used to document resource levels, record resource use, and alert humans should any previously set limits be breached. Using artificial intelligence and machine learning, this collaborative tool can even provide schedule and planning option predictions.
By enabling human-machine collaboration, Cisco Webex Teams not only sets a rapid pace towards the future but delivers some of that future today by:
  • Bringing team members together more easily through advanced messaging capabilities and content sharing.
  • Enhancing productivity during team-based meetings by allowing anyone in a space to schedule, start, and record meetings that can include up to 75 video users.
  • Providing the capability to share a whiteboard application or use Cisco Webex Board’s all-in-one wireless presentation, digital whiteboarding, and video conferencing functionalities.
  • Calling team members using the app, an IP phone, or a conference-room video device.
  • Reducing meeting setup friction with integrations to streamline workflows and bots to automate additional actions.

Cisco Webex Teams enables human-led machine collaboration, a partnership in which humans set the strategy and machines execute the tactics.

Read more in the series:

Welcome the New Project Manager!

Building A Collaborative Team

Artificial Intelligence and the Project Manager

This post is brought to you by Cisco and IDG. The views and opinions expressed herein are those of the author and do not necessarily represent the views and opinions of Cisco. 

Cloud Musings

( Thank you. If you enjoyed this article, get free updates by email or RSS – © Copyright Kevin L. Jackson 2016-2018)

Follow me at https://Twitter.com/Kevin_Jackson
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