Hybrid IT Governance: Automation is Key

Stateless Computing

By G C Network | August 15, 2008

A few days ago I read a review of Merrill Lynch’s Jeffrey Birnbaum LinuxWorld keynote on stateless computing. “With stateless computing, users’ settings and data are automatically saved to the…

Cloud Services

By G C Network | August 14, 2008

38% of 456 business technology professionals in a Information Week survey indicated that they currently use or will consider using services from a cloud provider. This seems much betterthan the…

Amazon, Elastra and the New Enterprise Data Center

By G C Network | August 13, 2008

Last week Amazon made an investment into Elastra. Some see this as Amazon’s enterprise play. Others see it as move towards the viability of private clouds. I see it as…

Microsoft Midori

By G C Network | August 12, 2008

Last week word got out that Microsoft’s new research project codenamed Midori. According to Information Week “the Midori system is being called Microsoft’s first cloud-based OS, and it could one…

Dell Trademarking Cloud Computing

By G C Network | August 11, 2008

There has been quite a bit of chatter lately over Dell’s attempt to patent “cloud computing”. Last week, the US Patent and Trade Office put an end to those aspirations…

Rob Enderle Cautions on Cloud Computing

By G C Network | August 8, 2008

Words of caution from Rob Enderle in “The Real Truth and Technology and IT”: “The key to success in the cloud will be keeping solutions simple, plus understanding and mitigating…

3 Important Point for Federal Government Cloud Computing

By G C Network | August 7, 2008

Point 1: In May, Verizon and AT&T were awarded a DHS task order for just under $1B to provide telecommunications services to the department. Verizon won the lead provider’s spot…

A Cloud Methodology

By G C Network | August 7, 2008

Although this was published in June, I just saw it and felt it was to good not to repeat: A Methodology for Cloud Computing Architecture Peel off the applications individually,…

IBM Invests Nearly $400M on Cloud Computing Centers

By G C Network | August 6, 2008

In a press release last week, IBM says that it will spend $360 million to build its most sophisticated, state-of-the-art data center at its facility in Research Triangle Park (RTP),…

Cloud Computing and the NCOIC

By G C Network | August 5, 2008

According to their website, The Network Centric Operations Industry Consortium (NCOIC) has scheduled a session on cloud computing at their upcoming plenary session in September. In case you haven’t heard…


As cloud computing continues to grow in importance, enterprises are now facing a new realization.  In their almost rampant embrace of cost savings associated with public cloud, many are just now understanding the information technology governance challenge posed by vastly different traditional and cloud computing operational models.  Often referred to as hybrid IT, supporting both models has left many executives trying to cope with a lack of hybrid IT operational experience.  Challenges can also include security concerns, financial management changes and even dramatic cultural changes.   
This myriad of challenges translate into enterprise risk across multiple levels, namely:

  • Organizational management and governance;
  • Accelerating business process speed and scope;
  • Expanding business partner ecosystem; and
  • Broadening enterprise information system user base.

To be successful, organizations should explicitly address these risks with a focused risk management strategy.  This strategy should not only address holistic activities that integrate across the business, but also on coordinated activities for overseeing and controlling high impact and high probability risks.  Some areas may even warrant organizational policy and governance enhancements include:

  •  Delegation of management decision authority to those responsible for everyday interactions with the organizations business ecosystems and IT supply chain
  • Establishment and communication of cloud ecosystem related risk tolerance through Service-Level Agreements (SLA), including delegated authority on decisions that impact the risk tolerance;
  • Near real-time monitoring, recognition, and understanding, of information security risks arising from the operation and/or use of the information system leveraging the cloud ecosystem; and
  • Organizational accountability around incidents, threats, risk management decisions, and solutions.

Figure 1: Risk Management Framework (NIST SP 800-37 Rev. 1)
Specificity around security processes, business resilience and financial management are paramount.  The dynamic and agile nature of modern business also demands using a relatively high degree of
automation in supporting multiple business functions including:

  • Customer demands for multi-channel and multi-device interaction;
  • Expanding dynamic global IT requirements;
  • Operational business decision support;
  • Enforcement of organizational governance;
  • Operational flexibility through business ecosystem API; and
  • Internal demands to deliver on the promise of IT-as-a-Service.

When automating governance and control, organization should, as much as possible, enhance:

  • The discovery and documentation of existing public cloud resources;
  • The enforcement of data and access management security policies;
  • Monitoring and reporting of all governance processes;
  • Cost controls and budget management processes; and
  • Evaluation and selection of application “cloud readiness”.

Companies that fail to automate these key processes, will not realize the operational efficiencies and agility of hybrid IT platforms.  They will also fall behind their competition, eventually to the point of irrelevance.
Exemplary of a successful transition was when a leading, Fortune 500 nutrition, health and wellness company decided to migrate applications from two end-of-life data centers.  During their initial evaluation, the enterprise found that moving to a Hybrid IT model — a mix of private cloud, public cloud and physical assets — would help them solve problems that were hindering their competitiveness.  With the expertise of a top system integrator, the enterprise transitioned to a cloud brokerage solution. This solution automated their IT governance by tying planning, consumption, delivery, and management seamlessly across public, private, virtual, hosted, and on and off premises resources. Gravitant’s cloudMatrix solution was identified as the only purpose-built solution for Hybrid IT.  Using this solution, the enterprise enhanced IT governance, reduced operational risk and transformed its IT services model from a high-cost, inflexible physical data center model into a next generation, pay-per-use model.
In accomplishing this transformation, cloudMatrix provided:

  • A seeded catalog of the industry’s leading cloud infrastructure providers, out-of-the-box without the overhead of custom integration.
  • A marketplace where consumers can select and compare provider services, or add their own IT-approved services for purchasing and provisioning.  Consumers can use a common workflow with full approval processes that are executed in terms of minutes not weeks.
  • Reporting and Monitoring that includes multi-provider consolidated billing estimates, actuals, and usage projections for accuracy and cost assignment.
  • A visual designer that includes sync-and-discover capabilities to pull all assets (VMs) into a single, architectural view and management standard.
  • Integration with service management and ticketing systems through an API framework.

In only six months, the enterprise was able to move its workloads from the existing data centers, to a Hybrid IT (private, public and physical) delivery model and provide self-service IT to business units with cost and usage transparency.  IT cost, which had previously categorized as a general percentage of overall IT spend assignment, is now available by virtual data center, service/application, and usage — permitting reporting and governance at a “cost-per-business unit” level.

 

( This content is being syndicated through multiple channels. The opinions expressed are solely those of the author and do not represent the views of GovCloud Network, GovCloud Network Partners or any other corporation or organization.)

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