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IT Transformation with Watson

Transformation Network

By pwsadmin | May 15, 2021

The Achilles heel of every transformative business model is their reliance on ever increasing amounts of data that need to be transported quickly across wide area networks and processed at edge computing end points. To meet this expected demand, the global telecommunications industry is rapidly moving toward a future in which networks must have the…

Essential Characteristics of Cloud Computing as Digital Transformation

By pwsadmin | May 15, 2021

Hybrid IT blends traditional datacenters, managed service providers, and cloud service providers to deliver the necessary mix of information technology services. This IT consumption model enables a composable infrastructure which describes a framework whose physical compute, storage, and network fabric resources are treated as services. Resources are logically pooled so that administrators no longer need…

Transformation Innovation

By pwsadmin | May 15, 2021

4 Factors Driving Digital Transformation ROI The critical assessment factors for cloud ROI risk probability are the following:      Infrastructure utilization Speed of migration to cloud Ability to scale business/mission processes Quality delivered by the new cloud-based process  These four factors directly drive digital transformation ROI because they affect revenue, cost, and the time required to…

Transformation Frameworks

By pwsadmin | May 15, 2021

Digital transformation necessitates changes in an organization’s operational processes. According to Harvard, a focus on operations can lead to business process optimization and entirely new revenue streams. Three common routes for this are the following:      Robotic process automation (RPA) which uses artificial intelligence to automate routine activities      Remote worker enablement that uses workspace virtualization and…

Transformation Infrastructure

By pwsadmin | September 26, 2020

Hybrid IT enables a composable infrastructure which describes a framework whose physical compute, storage, and network fabric resources are treated as services. Resources are logically pooled so that administrators need to physically configure hardware to support a specific software application, which describes the function of a composable architecture. This type of transformative infrastructure is foundational…

Essential Characteristics of Cloud Computing as Digital Transformation

By pwsadmin | September 25, 2020

A survey of 2,000 executives conducted by Cognizant in 2016 identified the top five ways digital transformations generate value:      Accelerating speed to market      Strengthening competitive positioning      Boosting revenue growth      Raising employee productivity      Expanding the ability to acquire, engage, and retain customers   Digital transformation is also a cultural change. Cloud Computing as Digital Transformation Since cloud…

Embrace Transformation

By pwsadmin | September 22, 2020

From a business perspective, differentiating business processes and quality customer service are central to overall success. Business leaders must therefore clearly identify and measure how information technology contributes to the value of every key business process. They must also know how to most cost effectively use IT when the task is merely the management of…

Computer Vision Advances Zero-Defect Manufacturing

By pwsadmin | July 25, 2020

by Kevin L. Jackson Electronics manufacturers operate in a challenging environment. It’s hard enough to keep up with the ever-accelerating rate of change in the industry. Now customers want increasingly specialized product variations in less time and of higher quality. Meeting this demand for increased product variation can seriously impact the bottom line. Such variability increases…

Real-Time Analytics Power the Roadway of the Future

By pwsadmin | July 25, 2020

By Kevin L. Jackson The complexities of citywide traffic are pushing the limits of existing transportation management systems. Outdated infrastructure is based on proprietary, single-purpose subsystems, making it costly to acquire, operate, and maintain. And current roadways are simply not prepared for the future of autonomous vehicles. Enter the SPaT Challenge, an initiative encouraging cities and…

Thriving on the Edge: Developing CSP Edge Computing Strategy

By pwsadmin | March 6, 2020

Communications Service Providers (CSPs) are facing significant business model challenges. Referred to generally as edge computing, the possibilities introduced by the blending of 5G networks and distributed cloud computing technologies are redefining how CSPs operate, partner, and drive revenue. A new Ericsson Digital whitepaper entitled, “Edge computing and deployment strategies for communication service providers,” addresses these challenges…

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by Kevin Jackson & Dez Blanchfield

IBM recently launched an exciting new project in the form of a podcast series produced and hosted Dez Blanchfield, appropriately titled the “Pioneers Of Possible. This new podcast series sets out to connect listeners from around the world with innovators and thought leaders within IBM’s Global Technology Services (GTS) and Global Business Services (GBS) business units worldwide.
Each episode offers a “fireside chat” between Dez Blanchfield the host, one of an exciting lineup of IBM GTS & GBS subject matter experts, all of whom are currently very actively engaged in the challenges associated with leading and delivering the future today. Though its initial three episodes, the show focused on connecting listeners with IBM’s subject matter experts. Getting to know these leaders personally and professionally is an important goal because, in their roles, they drive the trends, disruptions, and transformations we see across many industries today.
In episode one of the series Mickey Iqbal, IBM Fellow -Global Lead for GTS Enterprise IT Transformation Advisorsstates “In today’s world, businesses are faced with the challenge of keeping up with the accelerating rate of change.” Dez Blanchfield likened this to leaders needing to sprint just to keep up. Running in multiple lanes, in multiple races simultaneously. A key message throughout this episode in the series is that in today’s increasingly competitive environment, success lies in an organization’s ability to create new ideas and solve problems and selecting the right partner to help them through the business and technology transformation required to achieve the desired outcomes.
In episode two of the series, Nick Fuller, Senior Manager, Cognitive Service Foundations, IBM Research, talks about how “Technology immersion and actively collecting ideas both help.” His impressive professional pedigree coupled with an incredible array of 63 patents certainly give weight to his comments on such matters. In this episode, the discussion included the broad topic of problem-solving in today’s race to leverage cognitive computing and artificial intelligence. He posits that a multi-step process is required, including:

  • Stepping back to look at critical conditions and parameters;
  • Avoiding analysis paralysis at all cost;
  • Not being afraid to put a stake in the ground in defining a new paradigm or solution; and
  • Remaining open to repeatedly trying new ideas;
  • Do not fear “failing fast.”
In episode three we hear from Bridget Karlin, CTO, and VP of GTS, Innovation & Automation, Global Technology Services, that “If businesses are looking to innovate during transformation, that the typical path is through the application of advanced technology in the delivery of new business values and opportunities.” Bridget and Dez discuss how this observation explains why IBM GTS is so focused on technology vision and thought leadership.  In particular, Bridget outlines IBM, in this pursuit, are developing an end-to-end framework for infusing artificial intelligence into all of their new technology capabilities.
Thus far in the series, our SME’s have offered listeners tuning in an amazing look into their personal lives, professional career paths, and their roles with IBM. A key theme throughout thus far has been that IBM’s Cognitive Technology Service Platform, known as Watson, brings significant business and technical competitive value to organizations in the exciting array of new business and service capabilities it can enable.
As a transformative company itself, IBM has moved from a systems integrator model to a service integration model that is led by technology. IBM’s focus on using their digital transformation to improve the way IBM delivers services is what led to the Watson service delivery platform. This offering infuses artificial intelligence derived insights from Watson into the IBM service delivery process. In doing this, IBM leverages open source and best of breed technologies to deliver rapid outcomes. This approach also focuses on building and maintaining a service delivery ecosystem.



IBM delivers this service through an IT Transformation Advisory Team that works closely with C-suite executives to transforms clients to their next generations of systems. The advisor team focuses on the entire solution lifecycle from design to build, to manage to optimize and achieve the desired business goal.
By using the IBM Services Platform with Watson, IBM customers can leverage valuable technology automation building blocks for things like incident remediation, IT compliance, and patching. In this way, IBM clients can deploy very robust IT infrastructure automation portfolios in a very timely manner. 
As a senior business or technology leader, you are invited to get to know IBM’s GTS and GBS thought leaders and innovators through this exciting new podcast series. You should also take the opportunity to schedule a 30 minute, one-on-one call with an IBM Expert and challenge them to help you and your organization make good on the promise of today’s most exciting business & technology disruptions and innovations.Click here now” to schedule a call ormeeting at a time that best suits you.
Thank you for tuning in, we have many more great podcast episodes lined up for you.


This post was brought to you by IBM Global Technology Services. For more content like this, visit IT Biz Advisor.

Cloud Musings

( Thank you. If you enjoyed this article, get free updates by email or RSS – © Copyright Kevin L. Jackson 2016)

Follow me at https://Twitter.com/Kevin_Jackson
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