IT Transformation with Watson

From PC Break/Fix to CloudMASTER®

By G C Network | August 29, 2016

https://www.linkedin.com/in/stevendonovan It was late 2011 and Steven Donovan was comfortable working at SHI International Corporation, a growing information technology firm, as a personal computer break/fix technician. His company had been…

Is Data Classification a Bridge Too Far?

By G C Network | August 17, 2016

Today data has replaced money as the global currency for trade. “McKinsey estimates that about 75 percent of the value added by data flows on the Internet accrues to “traditional”…

Vendor Neutral Training: Proven Protection Against Cloud Horror Stories

By G C Network | August 10, 2016

Cloud computing is now entering adolescence.  With all the early adopters now swimming in the cloud pool with that “I told you so” smug, fast followers are just barely beating…

Cognitive Business: When Cloud and Cognitive Computing Merge

By G C Network | July 21, 2016

Cloud computing has taken over the business world! With almost maniacal focus, single proprietors and Board Directors of the world’s largest conglomerates see this new model as a “must do”.…

Government Cloud Achilles Heel: The Network

By G C Network | July 9, 2016

Cloud computing is rewriting the books on information technology (IT) but inter-cloud networking remains a key operational issue. Layering inherently global cloud services on top of a globally fractured networking…

System Integration Morphs To Cloud Service Integration

By G C Network | June 19, 2016

Cloud Service Brokerage is changing from an industry footnote toward becoming a major system integration play.  This role has now become a crucial component of a cloud computing transition because…

Networking the Cloud for IoT – Pt 3 Cloud Network Systems Engineering

By G C Network | June 17, 2016

Dwight Bues & Kevin Jackson (This is Part 3 of a three part series that addresses the need for a systems engineering approach to IoT and cloud network design.  Networking the Cloud for IoT –…

Networking the Cloud for IoT – Pt. 2 Stressing the Cloud

By G C Network | June 12, 2016

Dwight Bues & Kevin Jackson This is Part 2 of a three part series that addresses the need for a systems engineering approach to IoT and cloud network design. Part…

Networking the Cloud for IoT – Pt. 1: IoT and the Government

By G C Network | June 7, 2016

  Dwight Bues & Kevin Jackson This is Part 1 of a three part series that addresses the need for a systems engineering approach to IoT and cloud network design:…

Parallel Processing and Unstructured Data Transforms Storage

By G C Network | May 31, 2016

(This post originally appeared on Direct2Dell, The Official Dell Corporate Blog) Enterprise storage is trending away from traditional, enterprise managed network-attached storage (NAS) and storage area networks (SAN) towards a…

Credit: Shutterstock
by Kevin Jackson & Dez Blanchfield

 

IBM recently launched an exciting new project in the form of a podcast series produced and hosted Dez Blanchfield, appropriately titled the “Pioneers Of Possible. This new podcast series sets out to connect listeners from around the world with innovators and thought leaders within IBM’s Global Technology Services (GTS) and Global Business Services (GBS) business units worldwide.
Each episode offers a “fireside chat” between Dez Blanchfield the host, one of an exciting lineup of IBM GTS & GBS subject matter experts, all of whom are currently very actively engaged in the challenges associated with leading and delivering the future today. Though its initial three episodes, the show focused on connecting listeners with IBM’s subject matter experts. Getting to know these leaders personally and professionally is an important goal because, in their roles, they drive the trends, disruptions, and transformations we see across many industries today.
In episode one of the series Mickey Iqbal, IBM Fellow -Global Lead for GTS Enterprise IT Transformation Advisorsstates “In today’s world, businesses are faced with the challenge of keeping up with the accelerating rate of change.” Dez Blanchfield likened this to leaders needing to sprint just to keep up. Running in multiple lanes, in multiple races simultaneously. A key message throughout this episode in the series is that in today’s increasingly competitive environment, success lies in an organization’s ability to create new ideas and solve problems and selecting the right partner to help them through the business and technology transformation required to achieve the desired outcomes.
In episode two of the series, Nick Fuller, Senior Manager, Cognitive Service Foundations, IBM Research, talks about how “Technology immersion and actively collecting ideas both help.” His impressive professional pedigree coupled with an incredible array of 63 patents certainly give weight to his comments on such matters. In this episode, the discussion included the broad topic of problem-solving in today’s race to leverage cognitive computing and artificial intelligence. He posits that a multi-step process is required, including:

 

  • Stepping back to look at critical conditions and parameters;
  • Avoiding analysis paralysis at all cost;
  • Not being afraid to put a stake in the ground in defining a new paradigm or solution; and
  • Remaining open to repeatedly trying new ideas;
  • Do not fear “failing fast.”
In episode three we hear from Bridget Karlin, CTO, and VP of GTS, Innovation & Automation, Global Technology Services, that “If businesses are looking to innovate during transformation, that the typical path is through the application of advanced technology in the delivery of new business values and opportunities.” Bridget and Dez discuss how this observation explains why IBM GTS is so focused on technology vision and thought leadership.  In particular, Bridget outlines IBM, in this pursuit, are developing an end-to-end framework for infusing artificial intelligence into all of their new technology capabilities.
Thus far in the series, our SME’s have offered listeners tuning in an amazing look into their personal lives, professional career paths, and their roles with IBM. A key theme throughout thus far has been that IBM’s Cognitive Technology Service Platform, known as Watson, brings significant business and technical competitive value to organizations in the exciting array of new business and service capabilities it can enable.

As a transformative company itself, IBM has moved from a systems integrator model to a service integration model that is led by technology. IBM’s focus on using their digital transformation to improve the way IBM delivers services is what led to the Watson service delivery platform. This offering infuses artificial intelligence derived insights from Watson into the IBM service delivery process. In doing this, IBM leverages open source and best of breed technologies to deliver rapid outcomes. This approach also focuses on building and maintaining a service delivery ecosystem.

 

 

IBM delivers this service through an IT Transformation Advisory Team that works closely with C-suite executives to transforms clients to their next generations of systems. The advisor team focuses on the entire solution lifecycle from design to build, to manage to optimize and achieve the desired business goal.
By using the IBM Services Platform with Watson, IBM customers can leverage valuable technology automation building blocks for things like incident remediation, IT compliance, and patching. In this way, IBM clients can deploy very robust IT infrastructure automation portfolios in a very timely manner. 
As a senior business or technology leader, you are invited to get to know IBM’s GTS and GBS thought leaders and innovators through this exciting new podcast series. You should also take the opportunity to schedule a 30 minute, one-on-one call with an IBM Expert and challenge them to help you and your organization make good on the promise of today’s most exciting business & technology disruptions and innovations.Click here now” to schedule a call ormeeting at a time that best suits you.
Thank you for tuning in, we have many more great podcast episodes lined up for you.


This post was brought to you by IBM Global Technology Services. For more content like this, visit IT Biz Advisor.

 

Cloud Musings

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