System Integration Morphs To Cloud Service Integration

June 19, 2016 / G C Network / Comments Off

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OMG Cloud Standards Summit

By G C Network | July 2, 2009

July 13-15, 2009, in Arlington, VA, the Object Management Group, is holding a Standards in Government & NGO’s Workshop. During the first day, the Cloud Computing Standards Summit will focus…

NDU IRM Cloud Computing Event “Sold Out”!!!

By G C Network | July 2, 2009

Hope you’ve already registered for the “The Cloud Computing Symposium” , Wednesday, July 15, 2009 at the National Defense University in Washington, DC! This promises to be the premier government…

SSA’s Jim Borland on Healthcare Information Technology

By G C Network | June 25, 2009

Today, on this week’s Federal News Radio Federal Executive Forum webcast, Mr. Jim Borland, Special Advisor for Health IT, Office of the Commissioner, Social Security Administration(SSA), will discuss the value…

Dr. Leslie Lenert of CDC Speaks on Healthcare IT

By G C Network | June 24, 2009

During this week’s Federal News Radio Federal Executive Forum pre-recording, Dr. Leslie Lenert, Director, National Center for Public Health Informatics (NCPHI) at the Centers for Disease Control and Prevention (CDC),…

Linda Fischetti on VHA Healthcare

By G C Network | June 23, 2009

This week pre-recording of Federal News Radio Federal Executive Forum featured Linda Fischetti , Health Informatics Architect at the Veterans Health Administration (VHA). During a panel discussion, her comments on…

Vish Sankaran, HHS, Speaks on Healthcare IT

By G C Network | June 22, 2009

During the pre-recording of this weeks Federal News Radio Federal Executive Forum, Vish Sankaran, Program Director of Federal Health Architecture, discussed the role of information technology in improving the country’s…

Iranian Protests Showcase Twitter, Facebook, YouTube (and Cloud Computing) !

By G C Network | June 21, 2009

In covering unfolding events in Iran, the world’s most powerful news outlets have been entirely dependent on the Twitter-provided flow of text, images, and video. While this has definitely showcased…

Two Days with AWS Federal

By G C Network | June 18, 2009

Today, I start two days of training with Amazon Web Services (AWS) Federal. If that’s the first time you’ve ever heard about an AWS Federal division, your not alone. Held…

Maneuver Warfare in IT: A Cheerleading Pundit

By G C Network | June 15, 2009

The Twitter conversation between Christofer Hoff and I went like this: Christofer – I haven’t formally blogged a resp. (yet) to @Kevin_Jackson on his ‘maneuver warfare in IT’ Not just a cultural shift but a…

Expanding Maneuver Warfare in IT

By G C Network | June 12, 2009

Earlier this week I published “Cloud Computing: The Dawn of Maneuver Warfare in IT Security” via Ulitzer. In publishing the article my intent was to explore the more dynamic approach…

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Cloud Service Brokerage is changing from an industry footnote toward becoming a major system integration play. This role has now become a crucial component of a cloud computing transition because they help organizations aggregate multiple cloud services, integrate services with in-house applications, and customize these services to better meet customer needs. CSBs also help by consulting and recommending the best fit cloud services according to business requirements and goals. Cloud brokers may also be granted rights to negotiate with different service providers on behalf of their customers. This transformation is driven by the rapid rise of cloud computing, which has risen from under $6B in 2008 to a point where the market is expected to almost reach $160B in 2020. The global Cloud Service Brokerage Market itself is expected to grow from $5.24 Billion in 2015 to $19.16 Billion by 2020.

Since CSBs merge the functions of reseller, systems integrator and independent software vendor (ISVs) into a convenient service delivery model, they deliver solutions by aggregating cloud services sourced from multiple cloud service providers. They can also customize those services to meet unique business requirements. Although CSBs often deliver transactional cloud services, their real value lies in the unique ongoing operational support they provide. Unlike financial or real estate brokers that typically end their customer relationship after the sale, CSBs:

Enable cloud service arbitrage based on cost, performance or operational need;
Help companies migrate operations to the cloud and assist with staff augmentation and training;
Provide cloud service auditing and SLA monitoring services;
Help in focusing and managing organizational cloud service demand;
Provided toolsets to assist in the migration and integration of enterprise applications; and
Help in change management and the selection and integration of other managed services.

By automating and operationalizing the governance of cloud services, CSBs can efficiently multi-source services and augment them with third party metering and monitoring. Using CSBs, organizations also accelerate their transition to hybrid IT models. This marketplace is typically segmented type of services: cloud brokerage and cloud brokerage enablement, wherein cloud brokerage enablement is further segmented into internal and external brokers. When used internally, cloud enablement platforms helps enterprises adopt the new hybrid IT and multi-sourced operating model. By building organic expertise, companies can personalize IT service consumption and unify
IT service delivery through the use of a corporate self-service store, a dynamic service marketplace, and continuous delivery. This centralized, supply chain approach unifies the order, execution, and management of multi-sourced solutions across legacy and cloud resources, by centrally delegating and tracking execution.

Another important management capability they deliver is performance auditing. Cloud Service Provider (CSP) price/performance has been shown to vary as much as 1000 percent depending on time and location. High levels of variability have also been seen within the same CSP processing the exact same job. This also means that the cost for an enterprise to processing the exact same job in the cloud could vary by this much as well.

Changes in instance types, pricing, performance over time and availability of services by location highlights the inadequacy of traditional benchmarking philosophies and processes. The use of “performance quotas” by service providers may also lead to operational cost increases. This generally happens if a customer meets a CSP-determined management quota and the performance of relevant instance is reduced. Active metering and monitoring by a CSB can help companies detect and avoid this hidden cost.

As the cloud service brokers market matures, they are destined to replace the traditional system integrator. Maturation of technologies and CSB offerings will also make this service a “must-have” for the foreseeable future.

(This post was brought to you by IBM Global Technology Services. For more content like this, visit Point B and Beyond.)