System Integration Morphs To Cloud Service Integration

June 19, 2016 / G C Network / Comments Off

Twitter Feed

Could Budget Sweeps Fix Your Cybersecurity Problem?

By G C Network | July 19, 2018

A recent roundtable discussion in Washington, DC with Federal IT and Cyber leaders focused on the business drivers, challenges and evolving strategies around cybersecurity in government. After an opening presentation…

Cloud Migration Part 1: An Overview

By G C Network | July 17, 2018

Cloud Migration Part One: An Overview Business is all about efficiency and effectiveness. In today’s world, however, those twin goals almost always lead to cloud migration. This anecdotal observation…

A Personal Technology for Good Redux: Call for Code

By G C Network | July 12, 2018

In 2013 I had the opportunity to manage a $2M demonstration of how cloud computing could be used to support natural disasters. In that NCOIC Geospatial Community Cloud (GCC) demonstration,…

A Path to Hybrid Cloud

By G C Network | May 31, 2018

Cloud computing is now an operational reality across every industry. Organizations that fail to leverage this economic, operational and technology consumption model are merely consigning themselves to irrelevance. The rapid…

Human-Led Collaboration with Machines

By G C Network | May 29, 2018

When charged with managing large and complex efforts, an overarching project management task is risk assessment. It involves documenting the current situation, comparing it to the past, and understanding the…

Sensomorphic

By G C Network | May 28, 2018

240 million results are returned in 1.06 seconds (as of May 28, 2018) when you search for cloud computing in a Google search. With that much information available, and that many…

Artificial Intelligence and the Project Manager

By G C Network | May 25, 2018

Organizations use teams to create wealth, market share, customer service, competitive advantage, and organizational success. Effective teams accomplish their assigned end goals by engaging in collaboration as a joint learning…

Building A Collaborative Team

By G C Network | May 18, 2018

Recently, Harvard Business Review cited some insightful research into team behavior at 15 multinational companies. It found that although these teams tended to be large, virtual, diverse, and composed of…

Welcome the New Project Manager!

By G C Network | May 18, 2018

According to CIO.com, the six traits of highly effective project managers are: Be a strategic business partner who can offer higher-level strategic leadership skills, not just technical management skills, provide…

« Previous
1
…
3
4
5
6
7
…
73
Next »

Cloud Service Brokerage is changing from an industry footnote toward becoming a major system integration play. This role has now become a crucial component of a cloud computing transition because they help organizations aggregate multiple cloud services, integrate services with in-house applications, and customize these services to better meet customer needs. CSBs also help by consulting and recommending the best fit cloud services according to business requirements and goals. Cloud brokers may also be granted rights to negotiate with different service providers on behalf of their customers. This transformation is driven by the rapid rise of cloud computing, which has risen from under $6B in 2008 to a point where the market is expected to almost reach $160B in 2020. The global Cloud Service Brokerage Market itself is expected to grow from $5.24 Billion in 2015 to $19.16 Billion by 2020.

Since CSBs merge the functions of reseller, systems integrator and independent software vendor (ISVs) into a convenient service delivery model, they deliver solutions by aggregating cloud services sourced from multiple cloud service providers. They can also customize those services to meet unique business requirements. Although CSBs often deliver transactional cloud services, their real value lies in the unique ongoing operational support they provide. Unlike financial or real estate brokers that typically end their customer relationship after the sale, CSBs:

Enable cloud service arbitrage based on cost, performance or operational need;
Help companies migrate operations to the cloud and assist with staff augmentation and training;
Provide cloud service auditing and SLA monitoring services;
Help in focusing and managing organizational cloud service demand;
Provided toolsets to assist in the migration and integration of enterprise applications; and
Help in change management and the selection and integration of other managed services.

By automating and operationalizing the governance of cloud services, CSBs can efficiently multi-source services and augment them with third party metering and monitoring. Using CSBs, organizations also accelerate their transition to hybrid IT models. This marketplace is typically segmented type of services: cloud brokerage and cloud brokerage enablement, wherein cloud brokerage enablement is further segmented into internal and external brokers. When used internally, cloud enablement platforms helps enterprises adopt the new hybrid IT and multi-sourced operating model. By building organic expertise, companies can personalize IT service consumption and unify
IT service delivery through the use of a corporate self-service store, a dynamic service marketplace, and continuous delivery. This centralized, supply chain approach unifies the order, execution, and management of multi-sourced solutions across legacy and cloud resources, by centrally delegating and tracking execution.

Another important management capability they deliver is performance auditing. Cloud Service Provider (CSP) price/performance has been shown to vary as much as 1000 percent depending on time and location. High levels of variability have also been seen within the same CSP processing the exact same job. This also means that the cost for an enterprise to processing the exact same job in the cloud could vary by this much as well.

Changes in instance types, pricing, performance over time and availability of services by location highlights the inadequacy of traditional benchmarking philosophies and processes. The use of “performance quotas” by service providers may also lead to operational cost increases. This generally happens if a customer meets a CSP-determined management quota and the performance of relevant instance is reduced. Active metering and monitoring by a CSB can help companies detect and avoid this hidden cost.

As the cloud service brokers market matures, they are destined to replace the traditional system integrator. Maturation of technologies and CSB offerings will also make this service a “must-have” for the foreseeable future.

(This post was brought to you by IBM Global Technology Services. For more content like this, visit Point B and Beyond.)