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The Science and Art of Business Leadership

Transformation Network

By pwsadmin | May 15, 2021

The Achilles heel of every transformative business model is their reliance on ever increasing amounts of data that need to be transported quickly across wide area networks and processed at edge computing end points. To meet this expected demand, the global telecommunications industry is rapidly moving toward a future in which networks must have the…

Essential Characteristics of Cloud Computing as Digital Transformation

By pwsadmin | May 15, 2021

Hybrid IT blends traditional datacenters, managed service providers, and cloud service providers to deliver the necessary mix of information technology services. This IT consumption model enables a composable infrastructure which describes a framework whose physical compute, storage, and network fabric resources are treated as services. Resources are logically pooled so that administrators no longer need…

Transformation Innovation

By pwsadmin | May 15, 2021

4 Factors Driving Digital Transformation ROI The critical assessment factors for cloud ROI risk probability are the following:      Infrastructure utilization Speed of migration to cloud Ability to scale business/mission processes Quality delivered by the new cloud-based process  These four factors directly drive digital transformation ROI because they affect revenue, cost, and the time required to…

Transformation Frameworks

By pwsadmin | May 15, 2021

Digital transformation necessitates changes in an organization’s operational processes. According to Harvard, a focus on operations can lead to business process optimization and entirely new revenue streams. Three common routes for this are the following:      Robotic process automation (RPA) which uses artificial intelligence to automate routine activities      Remote worker enablement that uses workspace virtualization and…

Transformation Infrastructure

By pwsadmin | September 26, 2020

Hybrid IT enables a composable infrastructure which describes a framework whose physical compute, storage, and network fabric resources are treated as services. Resources are logically pooled so that administrators need to physically configure hardware to support a specific software application, which describes the function of a composable architecture. This type of transformative infrastructure is foundational…

Essential Characteristics of Cloud Computing as Digital Transformation

By pwsadmin | September 25, 2020

A survey of 2,000 executives conducted by Cognizant in 2016 identified the top five ways digital transformations generate value:      Accelerating speed to market      Strengthening competitive positioning      Boosting revenue growth      Raising employee productivity      Expanding the ability to acquire, engage, and retain customers   Digital transformation is also a cultural change. Cloud Computing as Digital Transformation Since cloud…

Embrace Transformation

By pwsadmin | September 22, 2020

From a business perspective, differentiating business processes and quality customer service are central to overall success. Business leaders must therefore clearly identify and measure how information technology contributes to the value of every key business process. They must also know how to most cost effectively use IT when the task is merely the management of…

Computer Vision Advances Zero-Defect Manufacturing

By pwsadmin | July 25, 2020

by Kevin L. Jackson Electronics manufacturers operate in a challenging environment. It’s hard enough to keep up with the ever-accelerating rate of change in the industry. Now customers want increasingly specialized product variations in less time and of higher quality. Meeting this demand for increased product variation can seriously impact the bottom line. Such variability increases…

Real-Time Analytics Power the Roadway of the Future

By pwsadmin | July 25, 2020

By Kevin L. Jackson The complexities of citywide traffic are pushing the limits of existing transportation management systems. Outdated infrastructure is based on proprietary, single-purpose subsystems, making it costly to acquire, operate, and maintain. And current roadways are simply not prepared for the future of autonomous vehicles. Enter the SPaT Challenge, an initiative encouraging cities and…

Thriving on the Edge: Developing CSP Edge Computing Strategy

By pwsadmin | March 6, 2020

Communications Service Providers (CSPs) are facing significant business model challenges. Referred to generally as edge computing, the possibilities introduced by the blending of 5G networks and distributed cloud computing technologies are redefining how CSPs operate, partner, and drive revenue. A new Ericsson Digital whitepaper entitled, “Edge computing and deployment strategies for communication service providers,” addresses these challenges…


Business leadership is both science and art. The scientific aspects revolve around finance, organization, products and service. Artistic aspects include relationships, market trajectories and business strategies. While many focus on the science through books and training, the art of business is best learned from real practitioners.  That is why I jumped at the chance to meet Dimension Data’s Steve Nola during the company’s analyst event, Perspectives 2015, in Prague, Czech Republic. Steve is the company’s ITaaS Group Executive and prior to this, served separate stints as Chief Executive Officer of the Cloud Business Unit and Dimension Data Australia region. Meeting over dinner, Steve shared his views on how businesses should deal with today’s dynamic information technology environment.
 In his opinion, cloud computing is destined to harness more of the IT market and organizations that participate in just about any industry must decide what they are going to do about it. 
“Cloud a key change agent for business and the critical skill in this environment is managing the rate of change within your enterprise”, says Steve. “This is crucial because change drives innovation and innovation fuels the internal experimentation needed to maintain marketplace relevancy.”
Businesses must also build and maintain an effective partner ecosystem. This actually reduces business risks as IT transitions to the “as-a-service” model. IT professionals must build and maintain a fluency in bridging technology to business outcomes. Companies must also use cloud services in order to tailor technology’s contribution to the chosen business strategy.
While virtualization is a necessary component of any IT modernization strategy, virtualization without optimization for cloud may preclude the necessary alignment of IT with today’s dynamic business models. This wise counsel highlights why business science and business art must be
synergistic. It also puts a spotlight on why a corporate IT ecosystem is also needed. Modern business models are created, launched, modified and retired quickly. In some industries such a cycle could transpire over a timeframe measured in hours. A traditional corporately owned IT platform is unable to economically deal with such a fast pace of change. This is why traditional IT support models in some verticals are rapidly giving way to shared IT infrastructures and IT as a service. Traditional architectures aren’t designed with an ability to cycle up and down. They are also not typically metered and monitored. Companies facing this type of industry disruption need trusted IT service partners. According to Steve, enterprise IT product vendors are being disintermediated by this transition to the IT service provider model. “2009 saw a $142B decrease in enterprise IT product industry revenue. That money went to the IT as a service market” 
Dimension Data itself is not immune to these forces. As a global IT service provider, it too needs to have a strong and reliable partner ecosystem. The importance of partners to Dimension Data has been made obvious by winning 23 channel partner awards at the most recent Cisco Partner Summit and Deloitte’s selection of its Managed Cloud Platform for the management firm’s business transformation clients.
 
The key takeaway from this discussion is that successful IT leaders effectively leverage both business science and business art as day to day leadership tools.
https://www.arnnet.com.au/article/569759/dimension-data-bring-tour-de-france-billions-cycling-fans/

( This content is being syndicated through multiple channels. The opinions expressed are solely those of the author and do not represent the views of GovCloud Network, GovCloud Network Partners or any other corporation or organization.)

Cloud Musings

( Thank you. If you enjoyed this article, get free updates by email or RSS – © Copyright Kevin L. Jackson 2015)

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