The Science and Art of Business Leadership

Second Government Cloud Computing Survey

By G C Network | April 1, 2009

Earlier this week I had the pleasure of presenting at the Sys-con International Cloud Computing Expo in New York City. My presentation, The View from Government Cloud Computing Customers, reviewed…

Navy NGEN and Cloud Computing

By G C Network | April 1, 2009

I spent half of today in downtown DC at the Navy Next Generation Enterprise Network (NGEN) Industry Day.  In case you’re not familiar with NGEN, this project will be the follow-on…

An Ontology for Tactical Cloud Computing

By G C Network | March 25, 2009

This week I’ve had the pleasure of presenting at two fairly unique conferences. On Tuesday I was in San Diego at the Simulation Interoperability Standards Organization (SISO) Workshop. SISO is…

Federal Cloud Computing Roadmap

By G C Network | March 24, 2009

ServerVault, a long time provider of IT hosting services to the Federal government, has been discussing cloud computing quite a bit with their current (and future) customers.  The repetitive nature…

Booz Allen Hamilton Lays Out Path To Cloud

By G C Network | March 23, 2009

Now that cloud computing is seen as a viable technology for the government marketplace, management consulting leader Booz Allen Hamilton is now providing cloud transition guidance. In his article “Cloud…

Is Sun Rising or Setting?

By G C Network | March 19, 2009

Today was strange. First Sun announces it’s open cloud computing platform. Sun Unveils Open Cloud Computing Platform “Sun on Wednesday announced plans to offer its own Open Cloud Platform, starting…

A Conversation with Emil Sayegh, Mosso General Manager

By G C Network | March 16, 2009

Last week, Mosso announced their new “Cloud Server” and “Cloud Sites” offerings. They also exited “Cloud Files” from beta, positioning themselves as a challenger to Amazon. With this as a…

Playing the Cloud Computing Wargame

By G C Network | March 12, 2009

Today at FOSE I tried my hand at balancing traditional IT, hybrid cloud offerings and commercial cloud offerings on a craps table. Just to set the scene, the Booz Allen…

Vivek Kundra Nominated for Federal CIO

By G C Network | March 10, 2009

Mr. Kundra’s quote from the Wall Street Journal says it all: “I’m a big believer in disruptive technology. If I went to the coffee shop, I would have more computing…

7th SOA for E-Government Conference

By G C Network | March 5, 2009

On April 28, 2009, Mitre will be holding its biannual SOA for E-Government Conference. This conference is one of the region’s premier opportunity for federal managers and MITRE Subject Matter…


Business leadership is both science and art. The scientific aspects revolve around finance, organization, products and service. Artistic aspects include relationships, market trajectories and business strategies. While many focus on the science through books and training, the art of business is best learned from real practitioners.  That is why I jumped at the chance to meet Dimension Data’s Steve Nola during the company’s analyst event, Perspectives 2015, in Prague, Czech Republic. Steve is the company’s ITaaS Group Executive and prior to this, served separate stints as Chief Executive Officer of the Cloud Business Unit and Dimension Data Australia region. Meeting over dinner, Steve shared his views on how businesses should deal with today’s dynamic information technology environment.
 In his opinion, cloud computing is destined to harness more of the IT market and organizations that participate in just about any industry must decide what they are going to do about it. 
“Cloud a key change agent for business and the critical skill in this environment is managing the rate of change within your enterprise”, says Steve. “This is crucial because change drives innovation and innovation fuels the internal experimentation needed to maintain marketplace relevancy.”
Businesses must also build and maintain an effective partner ecosystem. This actually reduces business risks as IT transitions to the “as-a-service” model. IT professionals must build and maintain a fluency in bridging technology to business outcomes. Companies must also use cloud services in order to tailor technology’s contribution to the chosen business strategy.
While virtualization is a necessary component of any IT modernization strategy, virtualization without optimization for cloud may preclude the necessary alignment of IT with today’s dynamic business models. This wise counsel highlights why business science and business art must be
synergistic. It also puts a spotlight on why a corporate IT ecosystem is also needed. Modern business models are created, launched, modified and retired quickly. In some industries such a cycle could transpire over a timeframe measured in hours. A traditional corporately owned IT platform is unable to economically deal with such a fast pace of change. This is why traditional IT support models in some verticals are rapidly giving way to shared IT infrastructures and IT as a service. Traditional architectures aren’t designed with an ability to cycle up and down. They are also not typically metered and monitored. Companies facing this type of industry disruption need trusted IT service partners. According to Steve, enterprise IT product vendors are being disintermediated by this transition to the IT service provider model. “2009 saw a $142B decrease in enterprise IT product industry revenue. That money went to the IT as a service market” 
Dimension Data itself is not immune to these forces. As a global IT service provider, it too needs to have a strong and reliable partner ecosystem. The importance of partners to Dimension Data has been made obvious by winning 23 channel partner awards at the most recent Cisco Partner Summit and Deloitte’s selection of its Managed Cloud Platform for the management firm’s business transformation clients.
 
The key takeaway from this discussion is that successful IT leaders effectively leverage both business science and business art as day to day leadership tools.
https://www.arnnet.com.au/article/569759/dimension-data-bring-tour-de-france-billions-cycling-fans/

( This content is being syndicated through multiple channels. The opinions expressed are solely those of the author and do not represent the views of GovCloud Network, GovCloud Network Partners or any other corporation or organization.)

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