The Science and Art of Business Leadership

Procurement in a Virtual Business World

By G C Network | May 8, 2018

Today, companies are undergoing a dramatic change in their environment and processes.  Many groups these changes together as “Digital Transformation,” but that industry buzzword fails to describe the essential details…

Taking the Canadian Insurance Industry Digital

By G C Network | May 6, 2018

“Digital disruption isn’t just for hip start-ups. Incumbents can not only compete but actually lead radical industry change if they pay attention to the way their business model is shifting…

#DigitalTransformation Means Hybrid IT and Multipath

By G C Network | April 24, 2018

The cloud is ubiquitous in today’s business world. This operational model is changing both data center operations and application development processes across multiple domains. As the manager of data centers…

Wasabi Hot Innovations Tour: How “Hot Cloud Storage” Changes Everything!

By G C Network | April 8, 2018

Digital storage requirements are growing exponentially. Budgets simply can’t keep up and existing Federal Data Center Consolidation Initiative (FDCCI), “Cloud First” Policy, Federal IT Acquisition Reform Act (FITARA) and Modernizing…

(Lack of) Patch Management Highlighted in US Congress

By G C Network | March 9, 2018

According to the former Equifax CEO’s testimony to Congress, one of the primary causes of this now infamous data breach was the company’s failure to patch a critical vulnerability in…

Experience “The Big Pivot”

By G C Network | February 21, 2018

Graeme Thompson, SVP/CIO Informatica The Big Pivot Podcast explores Digital transformation and its effect on every business in every industry. In exploring the business benefits of data-driven transformation, it is…

Innovation At The Seams

By G C Network | February 19, 2018

by Kevin L. Jackson & Dez Blanchfield Today’s real business innovation is happening at the seams of industries. Moreover, after listening to this podcast between Sanjay Rishi, GM Global Cloud…

Digital Transformation & Intelligent Automation

By G C Network | January 31, 2018

  By Kevin Jackson & Dez Blanchfield   Digital Transformation often needs Intelligent Automation. This type of change is the focus of a recent “Pioneers of Possible” podcast.  In discussion…

The Ascent of Object Storage

By G C Network | January 23, 2018

Over the past few years, the data storage market has changed radically. The traditional hierarchy of directories, sub-directories, and files referred to as file storage has given way to object…

The Deer Hunters: An Information Technology Lesson

By G C Network | January 14, 2018

by Kevin Jackson & Dez Blanchfield   In episode four of the “Pioneers Of Possible” podcast series, Dez Blanchfield caught up with  Max Michaels, General Manager, IBM Network Services in…


Business leadership is both science and art. The scientific aspects revolve around finance, organization, products and service. Artistic aspects include relationships, market trajectories and business strategies. While many focus on the science through books and training, the art of business is best learned from real practitioners.  That is why I jumped at the chance to meet Dimension Data’s Steve Nola during the company’s analyst event, Perspectives 2015, in Prague, Czech Republic. Steve is the company’s ITaaS Group Executive and prior to this, served separate stints as Chief Executive Officer of the Cloud Business Unit and Dimension Data Australia region. Meeting over dinner, Steve shared his views on how businesses should deal with today’s dynamic information technology environment.
 In his opinion, cloud computing is destined to harness more of the IT market and organizations that participate in just about any industry must decide what they are going to do about it. 
“Cloud a key change agent for business and the critical skill in this environment is managing the rate of change within your enterprise”, says Steve. “This is crucial because change drives innovation and innovation fuels the internal experimentation needed to maintain marketplace relevancy.”
Businesses must also build and maintain an effective partner ecosystem. This actually reduces business risks as IT transitions to the “as-a-service” model. IT professionals must build and maintain a fluency in bridging technology to business outcomes. Companies must also use cloud services in order to tailor technology’s contribution to the chosen business strategy.
While virtualization is a necessary component of any IT modernization strategy, virtualization without optimization for cloud may preclude the necessary alignment of IT with today’s dynamic business models. This wise counsel highlights why business science and business art must be
synergistic. It also puts a spotlight on why a corporate IT ecosystem is also needed. Modern business models are created, launched, modified and retired quickly. In some industries such a cycle could transpire over a timeframe measured in hours. A traditional corporately owned IT platform is unable to economically deal with such a fast pace of change. This is why traditional IT support models in some verticals are rapidly giving way to shared IT infrastructures and IT as a service. Traditional architectures aren’t designed with an ability to cycle up and down. They are also not typically metered and monitored. Companies facing this type of industry disruption need trusted IT service partners. According to Steve, enterprise IT product vendors are being disintermediated by this transition to the IT service provider model. “2009 saw a $142B decrease in enterprise IT product industry revenue. That money went to the IT as a service market” 
Dimension Data itself is not immune to these forces. As a global IT service provider, it too needs to have a strong and reliable partner ecosystem. The importance of partners to Dimension Data has been made obvious by winning 23 channel partner awards at the most recent Cisco Partner Summit and Deloitte’s selection of its Managed Cloud Platform for the management firm’s business transformation clients.
 
The key takeaway from this discussion is that successful IT leaders effectively leverage both business science and business art as day to day leadership tools.
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( This content is being syndicated through multiple channels. The opinions expressed are solely those of the author and do not represent the views of GovCloud Network, GovCloud Network Partners or any other corporation or organization.)

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