Transformation Frameworks

What has NIST done for me lately?

By G C Network | January 4, 2016

According to a study, 82 percent of federal IT professional respondents reported that they were using the NIST (National Institute of Standards and Technology) cybersecurity framework to improve their security…

Future Ready in the API economy

By G C Network | December 17, 2015

The world of business is software. No matter the industry vertical or business model, effective software is the key to business success.  An even more important aspect of this reality…

Teradata: Embrace the Power of PaaS

By G C Network | December 11, 2015

Platform-as-a-Service (PaaS) has always been the unappreciated sibling of the cloud computing service model trio.  Existing in the dark shadow of the most widely adopted Software-as-a-Service (SaaS) and foundationally powerful…

Why cloud changes everything

By G C Network | December 6, 2015

How is cloud computing bringing society and its ideas closer together? This got me thinking. Last week the President of the United States started following me on Twitter. Now I…

The future of data security: An interview with Dell Fellow Tim Brown

By G C Network | November 22, 2015

The Dell Fellows program recognizes engineers for their outstanding and sustained technical achievements, engineering contributions and advancement of the industry. They are also seen as top innovators that have distinguished…

Hybrid IT Governance: Automation is Key

By G C Network | November 19, 2015

As cloud computing continues to grow in importance, enterprises are now facing a new realization.  In their almost rampant embrace of cost savings associated with public cloud, many are just…

Endpoint device management: Protecting the enterprise front door

By G C Network | October 29, 2015

Mobility and cloud computing have combined to obliterate any so-called network security perimeter. Corporate data has now been let loose to roam in a world of cyber thieves, manipulators and…

20 hybrid cloud insights from top industry experts

By G C Network | October 23, 2015

One cloud does not fit all organizations. That’s true whether it is a public or private cloud. A hybrid cloud option allows your business to create  a custom solution that…

Security requires long haul planning

By G C Network | October 13, 2015

On Tuesday, October 6th, the European Court of Justice (ECJ), invalidated the U.S./EU Safe Harbor Framework. This framework, in place since 2000, gave blanket permission to data transfers from the…

Cybersecurity through enterprise risk management

By G C Network | October 6, 2015

Cybersecurity is top of mind for corporations around the world. The quantity of recent data breaches and the dollar loss associated with some of them indicates either an underinvestment in…

Digital transformation necessitates changes in an organization’s operational processes. According to Harvard, a focus on operations can lead to business process optimization and entirely new revenue streams. Three common routes for this are the following:     

  • Robotic process automation (RPA) which uses artificial intelligence to automate routine activities     
  • Remote worker enablement that uses workspace virtualization and advanced visualization technologies     
  • Performance management decision making based on real-time data that delivers deeper insights into customers, products, and operational regions 

An important component of operational change is gaining a better understanding of your end customer. By observing and recording the digital footprint of consumers, information can be accumulated on customers, processes, organizations, and devices.

Since customers and businesses are increasingly active and identifiable online, organizations can operationally leverage digital marketing tools to personalize their product and service promotions, with the goal of increasing customer loyalty.

Digitize Products and Services  

Organizations today increasingly realize they can no longer focus on just selling products; they need to sell an experience.

Advanced digital technology, powered by a Social, Mobile, Analytics and Cloud (SMAC Stack) that is informed by sensors, can improve business processes in several ways.

For example, big data analytics can help inbound logistics run more smoothly by tracking product movements; the cloud can be used to create uniform business processing platforms; and mobile platforms can enable employees to perform their work anytime, anywhere, on any device.

With value chains increasingly integrated among businesses, organizations can become part of a larger ecosystem, enabling them to offer end-to-end services to their customers.

Organizations can either shape and orchestrate an ecosystem themselves and provide a significant number of products and services, or focus on a niche service that adds value to the customer experience and becomes part of an already existing ecosystem. 

Collaboration Is Key

Digital collaboration today stretches beyond the borders of the organization, with communities co-creating products or services, and customers providing opinions and suggestions for product improvements through online forums.

Organizations operate with a familiar legacy perspective of customers, processes, metrics, business models, and technology, believing that it remains the solution to digital relevance. Individual groups recognize the strength in collaboration as their research, work, and shared insights contribute to new strategic road maps that plan for digital transformation ownership, efforts, and investments.

A dedicated digital transformation team forms to guide strategy and operations based on business and customer-centric goals. The new infrastructure of the organization takes shape as roles, expertise, models, processes, and systems to support transformation are solidified.

According to the research, understanding the six stages of digital transformation maturity will lead to the following business benefits:    

  • Customization of the maturity model to inform specific road map development     
  • Peer company benchmarking     
  • Executive alignment and buy-in     
  • Bolster sense of urgency     
  • Future marketing trend insights     
  • Prioritize digital transformation initiatives     
  • Set a new vision, course, and platform for leadership     
  • Develop new models, processes, and a purpose for technology and the future of work 

Organizations should adopt and use one of the many digital transformation frameworks to manage the process of creating a digital business strategy.

Read more about digital transformation and transformation frameworks: grab a copy of my new book, Click to Transform

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