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Craigslist.org Founder Hypes Government Transformation
Craig Newmark, best known for being the founder of the Craigslist website, is working hard to get the word out on Gov2.0. Last week in FedScoop, he really laid out…
Maria Spinola: An Essential Guide to Cloud Computing
Maria Spinola, a Strategic IT Marketing and Innovation Adviser and editor at www.Cloudviews.org, has recently published An “Essential Guide to Possibilities and Risk of Cloud Computing“. Her very pragmatic approach…
US Interior Department IT Infrastructure Vision
Tim Quinn, Chief Infrastructure Officer, US Department of Interior, sees IP convergence as a key part of DoI’s future IT infrastructure. During the Federal News Radio Executive Forum, he also…
DHS Acting CIO Margie Graves on Current DHS Challenges
During the Federal News Radio Executive Forum, Department of Homeland Security (DHS), Acting CIO, Margie Graves provides a unique insight on the department. In her remarks, she described the challenges…
DHS EAGLE & First Source Digital Guide Launched
The Enterprise Acquisition Gateway for Leading Edge Solutions (EAGLE) is a multiple-award indefinite delivery/indefinite quantity (IDIQ) contract vehicle, specifically designed as the preferred source of information technology (IT) services for…
Looking Forward To GovIT Expo!
I am humbled and more than pleased to serve as the Technical Chair of SYS-CON’s 1st Annual Government IT Conference & Expo. To highlight the importance of this conference, I…
Publishing Synergy: Blog, Twitter and Ulitzer
Have you ever been given the task of building and executing an aggressive customer outreach program? Well I received my assignment about a year ago and trust me; the budget…
Input: Cloud Computing, Security to Drive US Gov’t IT Spending
According to a PC World article, cloud computing and cybersecurity will be the high-growth areas for government IT spending over the next few years. The analysis and consulting firm Input…
GovIT Expo 2009
I’m happy to announce my appointment by SYS-CON to be the Technical Chair of the 1st Annual Government IT Conference & Expo. This event is a 1-day deep dive into…
NCOIC To Help FAA on NextGen
Today, the U.S. Federal Aviation Administration (FAA) and the Network Centric Operations Industry Consortium (NCOIC™) announced an agreement to work together to advance the Enterprise Architecture of NextGen, FAA’s national…
Digital transformation necessitates changes in an organization’s operational processes. According to Harvard, a focus on operations can lead to business process optimization and entirely new revenue streams. Three common routes for this are the following:
- Robotic process automation (RPA) which uses artificial intelligence to automate routine activities
- Remote worker enablement that uses workspace virtualization and advanced visualization technologies
- Performance management decision making based on real-time data that delivers deeper insights into customers, products, and operational regions
An important component of operational change is gaining a better understanding of your end customer. By observing and recording the digital footprint of consumers, information can be accumulated on customers, processes, organizations, and devices.
Since customers and businesses are increasingly active and identifiable online, organizations can operationally leverage digital marketing tools to personalize their product and service promotions, with the goal of increasing customer loyalty.
Digitize Products and Services
Organizations today increasingly realize they can no longer focus on just selling products; they need to sell an experience.
Advanced digital technology, powered by a Social, Mobile, Analytics and Cloud (SMAC Stack) that is informed by sensors, can improve business processes in several ways.
For example, big data analytics can help inbound logistics run more smoothly by tracking product movements; the cloud can be used to create uniform business processing platforms; and mobile platforms can enable employees to perform their work anytime, anywhere, on any device.
With value chains increasingly integrated among businesses, organizations can become part of a larger ecosystem, enabling them to offer end-to-end services to their customers.
Organizations can either shape and orchestrate an ecosystem themselves and provide a significant number of products and services, or focus on a niche service that adds value to the customer experience and becomes part of an already existing ecosystem.
Collaboration Is Key
Digital collaboration today stretches beyond the borders of the organization, with communities co-creating products or services, and customers providing opinions and suggestions for product improvements through online forums.
Organizations operate with a familiar legacy perspective of customers, processes, metrics, business models, and technology, believing that it remains the solution to digital relevance. Individual groups recognize the strength in collaboration as their research, work, and shared insights contribute to new strategic road maps that plan for digital transformation ownership, efforts, and investments.
A dedicated digital transformation team forms to guide strategy and operations based on business and customer-centric goals. The new infrastructure of the organization takes shape as roles, expertise, models, processes, and systems to support transformation are solidified.
According to the research, understanding the six stages of digital transformation maturity will lead to the following business benefits:
- Customization of the maturity model to inform specific road map development
- Peer company benchmarking
- Executive alignment and buy-in
- Bolster sense of urgency
- Future marketing trend insights
- Prioritize digital transformation initiatives
- Set a new vision, course, and platform for leadership
- Develop new models, processes, and a purpose for technology and the future of work
Organizations should adopt and use one of the many digital transformation frameworks to manage the process of creating a digital business strategy.
Read more about digital transformation and transformation frameworks: grab a copy of my new book, Click to Transform!
Cloud Computing
- CPUcoin Expands CPU/GPU Power Sharing with Cudo Ventures Enterprise Network Partnership
- CPUcoin Expands CPU/GPU Power Sharing with Cudo Ventures Enterprise Network Partnership
- Route1 Announces Q2 2019 Financial Results
- CPUcoin Expands CPU/GPU Power Sharing with Cudo Ventures Enterprise Network Partnership
- ChannelAdvisor to Present at the D.A. Davidson 18th Annual Technology Conference
Cybersecurity
- Route1 Announces Q2 2019 Financial Results
- FIRST US BANCSHARES, INC. DECLARES CASH DIVIDEND
- Business Continuity Management Planning Solution Market is Expected to Grow ~ US$ 1.6 Bn by the end of 2029 - PMR
- Atos delivers Quantum-Learning-as-a-Service to Xofia to enable artificial intelligence solutions
- New Ares IoT Botnet discovered on Android OS based Set-Top Boxes