Transformation Frameworks

Vivek Kundra to Speak at NRO Showcase

By G C Network | June 8, 2009

On the 17 & 18 June, the National Reconnaissance Office (NRO) will present the premiere Innovative Solutions Showcase. Titled “Unleashing the Crowd in the Cloud: Igniting the Innovation Insurgency“, this event…

Secure Cloud Computing on Federal News Radio

By G C Network | June 1, 2009

Last week the Trezza Media Group, Flyzik Group and Federal News Radio combined to produce an outstanding Federal Executive Forum on Secure Cloud Computing. Moderated by Jim Flyzik, panelist included:…

My Meeting with Mr. Vivek Kundra

By G C Network | May 29, 2009

Earlier this week I had the distinct pleasure and opportunity to have a private meeting with Mr. Vivek Kundra. Although my time with him and Mr. Gary Washington (OMB/Egov &IT Internal…

Comments for Mr. Kundra (Thank you for the input!)

By G C Network | May 25, 2009

A little over a week ago I put out a request to my readers to help me with my meeting with Vivek Kundra.  The response has been awesome!! thank you…

Congratulations to Roger Baker !!

By G C Network | May 23, 2009

My congratulations goes out to Roger Baker !  I first met Roger a little over a year ago when he interviewed me for my present job at Dataline. At that…

NDU (IRM) and DoD CIO (NII) Co-Hosting Cloud Computing and Cyber Security Symposia

By G C Network | May 20, 2009

I’m proud to announce two important coming events. The Information Resources Management (IRM) College and the Office of the Assistant Secretary of Defense (Networks and Information Integration)/DOD CIO are co-hosting…

Please Help Me Plan My Meeting With Mr. Vivek Kundra !!

By G C Network | May 18, 2009

A couple of weeks ago, I was offered a chance to meet Mr. Vivek Kundra at the Eisenhower Executive Office Building in downtown Washington, DC. Needless to say, I was…

President Obama’s 2010 Budget Highlights Cloud Computing

By G C Network | May 12, 2009

President Obama’s 2010 Budget (pp. 157-158) has highlighted cloud computing as a key tool for improving innovation, efficiency and effectiveness in Federal IT. ” Cloud-computing is a convenient, on-demand model…

Federal Cloud Computing Heating Up !

By G C Network | May 7, 2009

As fellow blogger Reuven Cohen mentions in his post, Federal cloud computing is indeed heating up: Vivek Kundra held a US Federal Government Cloud Computing Summit yesterday The Federal CIO…

USA.gov “Flips the switch” to Cloud Computing

By G C Network | May 4, 2009

Last weekend, USA.gov shifted to a cloud computing platform. This move is expected to reduce infrastructure expenses by 90% and drastically improve flexibility. “‘We are flipping the switch tomorrow to…

Digital transformation necessitates changes in an organization’s operational processes. According to Harvard, a focus on operations can lead to business process optimization and entirely new revenue streams. Three common routes for this are the following:     

  • Robotic process automation (RPA) which uses artificial intelligence to automate routine activities     
  • Remote worker enablement that uses workspace virtualization and advanced visualization technologies     
  • Performance management decision making based on real-time data that delivers deeper insights into customers, products, and operational regions 

An important component of operational change is gaining a better understanding of your end customer. By observing and recording the digital footprint of consumers, information can be accumulated on customers, processes, organizations, and devices.

Since customers and businesses are increasingly active and identifiable online, organizations can operationally leverage digital marketing tools to personalize their product and service promotions, with the goal of increasing customer loyalty.

Digitize Products and Services  

Organizations today increasingly realize they can no longer focus on just selling products; they need to sell an experience.

Advanced digital technology, powered by a Social, Mobile, Analytics and Cloud (SMAC Stack) that is informed by sensors, can improve business processes in several ways.

For example, big data analytics can help inbound logistics run more smoothly by tracking product movements; the cloud can be used to create uniform business processing platforms; and mobile platforms can enable employees to perform their work anytime, anywhere, on any device.

With value chains increasingly integrated among businesses, organizations can become part of a larger ecosystem, enabling them to offer end-to-end services to their customers.

Organizations can either shape and orchestrate an ecosystem themselves and provide a significant number of products and services, or focus on a niche service that adds value to the customer experience and becomes part of an already existing ecosystem. 

Collaboration Is Key

Digital collaboration today stretches beyond the borders of the organization, with communities co-creating products or services, and customers providing opinions and suggestions for product improvements through online forums.

Organizations operate with a familiar legacy perspective of customers, processes, metrics, business models, and technology, believing that it remains the solution to digital relevance. Individual groups recognize the strength in collaboration as their research, work, and shared insights contribute to new strategic road maps that plan for digital transformation ownership, efforts, and investments.

A dedicated digital transformation team forms to guide strategy and operations based on business and customer-centric goals. The new infrastructure of the organization takes shape as roles, expertise, models, processes, and systems to support transformation are solidified.

According to the research, understanding the six stages of digital transformation maturity will lead to the following business benefits:    

  • Customization of the maturity model to inform specific road map development     
  • Peer company benchmarking     
  • Executive alignment and buy-in     
  • Bolster sense of urgency     
  • Future marketing trend insights     
  • Prioritize digital transformation initiatives     
  • Set a new vision, course, and platform for leadership     
  • Develop new models, processes, and a purpose for technology and the future of work 

Organizations should adopt and use one of the many digital transformation frameworks to manage the process of creating a digital business strategy.

Read more about digital transformation and transformation frameworks: grab a copy of my new book, Click to Transform

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