American Airlines Adopts Public Cloud Computing

June 30, 2017 / G C Network / Comments Off on American Airlines Adopts Public Cloud Computing

Thank You GetVoIP!!

By G C Network | April 25, 2014

Thank you for the honor of being named a “Top 100 Cloud Professionals to Follow on G+”! Congratulations also to my 99 colleagues.  Read more at: ↑ Grab this Headline…

Facilitators Announced For NGA Agile Cloud Brainstorming Event

By G C Network | April 14, 2014

The Information Technology Acquisition Advisory Council (ITAAC) and the Telecommunications Industry Association (TIA) are announcing a slate of innovative leaders to serve as facilitators for the upcoming  “Agile Sourcing Environment…

MBO Partners Spotlights GovCloud Founder Kevin L. Jackson

By G C Network | April 6, 2014

Associate Spotlight Interview with Kevin L. JacksonMBO Associate Since 10/2013 1)    Tell us a little bit about what you do.I am the CEO and founder of GovCloud Network, LLC. In…

ITAAC/ICH and TIA To Host Commercial Cloud Sourcing Brainstorming Session for NGA

By G C Network | April 1, 2014

The Information Technology Acquisition Advisory Council (ITAAC) and Telecommunications Industry Association (TIA) are honored to team with NGA in hosting the first “Agile Sourcing Environment for Commercial Cloud” brainstorming session,…

Author and Tech Strategist Melvin Greer Profiled by WashingtonExec

By G C Network | March 17, 2014

Congratulations to my NCOIC colleague and dear friend Melvin Greer on his impressive WashingtonExec interview. A senior fellow and chief strategist at Lockheed Martin, Mel has more than 29 years’…

IT Risk Management Summit – March 26, 2013 – Reston, VA

By G C Network | March 12, 2014

In response to growing demand for formal software risk and quality management tools, the nations’ most respected standards bodies and IT communities of practice have joined forces to advance the…

PerspecSys Survey Reveals Cloud-based Security Concerns for 2014

By G C Network | March 10, 2014

Today PerspecSys announced the results of a survey conducted at the 2014 RSA Conference concerning the attitudes and policies of organizations towards cloud-based security. After polling 130 security professionals on…

NCOIC Debuts Roadmap for Designing, Managing Cyber-secure Hybrid Computing Environment

By G C Network | March 5, 2014

Open process by the Network Centric Operations Industry Consortium uses cloud infrastructure to cut computing costs in half and enable collaboration by different systems and users WASHINGTON—March 5, 2014—The Network…

Why State & Local Governments Should be Prepared for Cloud

By G C Network | February 17, 2014

You are invited to attend the Cloud Webinar Series: Why State & Local Governments Should be Prepared for Cloud. This educational webinar is brought to you by RISC Networks, and…

IBM Hybrid Cloud Debate: Experts debate: Are Hybrid Clouds the End All Be All?

By G C Network | February 12, 2014

A hybrid cloud may become the solution as the debate between public vs private cloud becomes so 2013. The industry’s experts will debate on when the hybrid clouds are and…

Did you know that the reservations systems of the biggest carriers mostly run on a specialized IBM operating system known as Transaction Processing Facility (TPF). Designed by IBM in the 1960’s it was designed to process a large numbers of transactions quickly. Although IBM is still updating the code, the last major rewrite was about ten years ago. With all the major technologies changes since then, it’s clear that IBM has already accomplished a herculean task by keeping an application viable for over 50 years!

Just like Americas aging physical infrastructure, the airlines are suffering from years of minimal investment in their information technology. This critical failure has been highlighted by a number of newsworthy incidents including:

 

·         Delta, April 4, 2017 – Following storms that affected its Atlanta hub, Delta’s crew-scheduling systems failed, causing days of operational issues for the airline. Buzzfeed reports that flight staff were left stranded and unable to log in to internal systems. There were reportedly hours-long wait times on the crew-scheduling phone system.

 

·         United, April 3, 2017 – A problem with a system used by pilots for data reporting and takeoff planning forced United to ground all flights departing from George Bush Intercontinental Airport in Houston for two hours. This is the third time that this system has been blamed for causing operational problems at United. Around 150 flights operated by United or its regionally flying partners out of IAH were delayed on the day, and about 30 were canceled, according to flightaware.com.

 

·         ExpressJet, March 20, 2017 – A system-wide outage at ExpressJet delayed flights it operates as Delta, United, and American Airlines for hours. The FAA issued a ground-stop at the airline’s request, preventing its planes from taking off. On the day, it had 423 delays and 64 cancellations, about a third of its scheduled operations, according to flightaware.com.

 

·         JetBlue, Feb. 23, 2017 – An outage at JetBlue forced the airline to check in passengers manually in Ft. Lauderdale and Nassau. Passengers were unable to use mobile boarding passes and check-in kiosks

 

While these incidents can be scary, American Airlines has recently taken a major step towards avoiding such events by migrating a portion of its critical applications to the cloud. In a recent announcement the carrier said that it will be moving it’s its customer-facing mobile app and their global network of check-in kiosks to the IBM Cloud. In addition, other workloads and tools, such as the company’s Cargo customer website, will also be moved to there. In a parallel effort, all of these applications will be rewritten so that they can leverage the IBM Cloud Platform as a Service (PaaS). This will be done using a micro-services architecture, design thinking, agile methodology, DevOps, and lean development.

 

“In selecting the right cloud partner for American, we wanted to ensure the provider would be a champion of Cloud Foundry and open-source technologies so we don’t get locked down by proprietary solutions” said Daniel Henry, American’s Vice President Customer Technology and Enterprise Architecture. “We also wanted a partner that would offer us the agility to innovate at the organizational and process levels and have deep industry expertise with security at its core. We feel confident that IBM is the right long-term partner to not only provide the public cloud platform, but also enable our delivery transformation.”

 

This latest announcement demonstrates why cloud computing is the future of just about every industry.  The cost savings, operational improvements, data security and business agility delivered by cloud based According to Patrick Grubbs, IBM’s vice president of travel and transportation, American Airlines will also be able to reduce cost by leveraging an inherent cloud computing ability of matching compute resources to the variable requirements that come from seasonal peaks.

 

This move by American Airline is sure to spur others towards a quicker adoption of cloud computing.  I look forward to the stampede.

( This content is being syndicated through multiple channels. The opinions expressed are solely those of the author and do not represent the views of GovCloud Network, GovCloud Network Partners or any other corporation or organization.)

 

Cloud Musings

( Thank you. If you enjoyed this article, get free updates by email or RSS – © Copyright Kevin L. Jackson 2017)

Follow me at https://Twitter.com/Kevin_Jackson
Posted in

G C Network

Cloud Computing

Cybersecurity